Intern - Account Management - Summer 2026

Lumen Internship Program

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

If you're a student eager to explore the exciting world of digital innovation, Lumen is the perfect place for you. Lumen offers an excellent opportunity to broaden your knowledge, build a strong network of support, and kickstart your career - embark on your exciting journey with Lumen today!

Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.

The Role

Intern must be available to work full time (40 hours / week) during the 10-week program.

Program Dates : May 29 - August 7, 2026.

Location : This position is fully remote / work from home in the continental US.

Preference for Central or Mountain time zone.

Work Authorization : US work authorization required for this role. Individuals needing visa sponsorship are not eligible.

Program eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made.

The Main Responsibilities

The Account Management intern will be teamed with an experienced account manager within our Accelerated Growth team (AGT) at Lumen, a network of sales and customer success professionals who connect customers with solutions and drive our collective success. They will have opportunities to conduct customer outreach program for a specific customer segment, with the goal of fostering strong relationships and driving revenue growth. The intern will identify and communicate with account decision makers to discuss current services, conduct account reviews, and share updates about new products and services offered by Lumen.

Business Development

Utilize tools and account analysis to identify customer sets within whom to engage. Generate detailed briefs to sellers and leadership that enable appropriate sales mtions.

Consultative Sales

Learn the steps, systems, and processes used by Lumen's sales team to develop opportunities, as well as a comprehensive understanding of Lumen's product and service line.

What We Look For in a Candidate

Required qualifications

Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship.

Graduating August 2026 - May 2027

Preferred fields include but not limited to : Marketing, Sales, Business, quantitative majors, or related programs.

Proficiency and understanding of :

Microsoft tech stack - Proficiency in Word, Excel, PowerPoint, Teams, Copilot, SharePoint

Preferred qualifications :

Excellent written and verbal communication skills

Enjoys collaboration and works well in team environment

Comfort interacting with different levels of leadership and presenting solutions

Works to think of creative solutions to challenging problems, unafraid to ask questions

Ability to multitask while working in fast-paced environment

Customer-first mindset

Salesforce experience

Compensation

Internship compensation ranges depend on each individual's level of education, geographic location, and experience / qualifications aligned to the role.

Hourly Based Pay Range :

Min : $26 / hour

Max : $38 / hour

What to Expect Next

Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application.

Application & Interview Timeline

October - First-round interviews with top, qualified candidates

November - Interview panel with work team

December - All Summer 2026 offers will be extended by end of month

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10 / 21 / 2025