Job Description
Job Description
Position Summary :
The Loan Operations Specialist is expected to provide the highest quality of customer service to both internal and external customers, and ensures accuracy and precision in loan post-closing duties. Candidates must be able to work in a fast-paced environment with frequent interruptions. This full-time position will work primarily in the Clear Lake office
What we are looking for :
- Professionalism, high attention to details
- Steadfast integrity
- Committed to lifelong learning
Duties may include, but are not limited to :
Reviews new loans, performs loan maintenance, processes loan extensions and renewalsHandles paid off loans including releasing titles and preparing payoff letters for borrowersWorks with insurance tracking company to follow up on insurance for consumer loans.Edits and scans loans.Answers general loan servicing questionsAssist in other areas as needed to support the overall performance of the bank and service to its customers.Typical work Schedule :
Approximately 40 hours per week; varied schedule between the hours of 8 : 00-5 : 00 M-F.Saturdays 8 : 00 AM - 12 : 00 as requiredCandidates will be expected to be able to be flexible with scheduling based upon the needs of the Bank.Qualifications :
High school diploma or equivalentTwo or more years of banking and / or loan experience preferredExcellent customer service skillsHigh attention to detailAbility to work autonomouslyProficient in PC usage and standard office applications (i.e. Microsoft Word & Outlook)Benefits :
Work at a Top Workplace in Iowa recognized for 14 consecutive years from 2011-2025 by the Des Moines Register : https : / / topworkplaces.com / award / desmoinesregister / 2025401 (k) retirement savings plan with a generous employer matchHealth, Dental & Vision insuranceEmployer paid life insuranceLong-term and short-term disability insurance plansHealth Club dues reimbursementGenerous paid time off planAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status, or disability.