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Surgery Scheduler- Hermitage

Surgery Scheduler- Hermitage

UPMCHermitage, PA, US
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Surgery Scheduler Position

UPMC Community Medicine Incorporated is hiring a full-time Surgery Scheduler to join their team at Regional Orthopaedics.

Hours : M-TH 8 : 00AM 4 : 30PM, F 7 : 00AM 3 : 30PM.

Location : Regional Orthopaedics 449 N. Hermitage Road, Hermitage, PA 16148 but will require travel to the Greenville, Slippery Rock and New Castle locations

Department Details : UPMC Regional Orthopaedics is a thriving practice covering Mercer, Lawrence and Butler Counties.

What Can UPMC Do for You?

  • A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
  • Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
  • Work life balance to help manage other important aspects of your life such as : PTO, wellness programs, paid parental leave
  • Competitive pay for the work that you do

Responsibilities :

  • Work directly with department to troubleshoot procedural and operations issues.
  • Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
  • Prepare and forward all necessary admission reservations / requisitions, including demographics and insurance information to hospitals.
  • Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
  • Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
  • Ensure that informed consents are signed.
  • Provide patients with pre and postoperative instruction according to service specific guidelines.
  • Coordinate patient education seminars and schedules physicians accordingly.
  • Collect data for research study.
  • Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
  • Ensure all billing and insurance information is current and accurate.
  • Complete special projects as assigned.
  • Act as liaison between patient and referring physicians.
  • Obtain pre-certification and / or referral prior to the date of the procedure.
  • Coordinate and track internal and external marketing efforts.
  • Attend and schedule department meetings.
  • Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

    • Qualifications :

  • High school diploma or equivalent required.
  • Completion of a medical assisting program or 2-4 years experience in a medical field.
  • Proficiency in medical terminology preferred.
  • General knowledge of computer software and practice management databases is essential.
  • Knowledge of the Epic practice management programs preferred.
  • Strong organization, time management and interpersonal skills.
  • Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
  • Ability to deal compassionately and professionally with patients is essential.
  • Work independently and possess sound decision-making skills.
  • Knowledge of insurance regulations, specifically Medicare, BC / BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
  • Ability to prioritize work demands.
  • Ability to consistently maintain confidentiality with regards to all job assignments and related information.

    • Licensure, Certifications, and Clearances :

  • Act 34

    • UPMC is an Equal Opportunity Employer / Disability / Veteran

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    Surgery Scheduler • Hermitage, PA, US

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