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CONVENIENCE STORE CLERK
CONVENIENCE STORE CLERKAce Hardware • Oliver Springs, TN, US
CONVENIENCE STORE CLERK

CONVENIENCE STORE CLERK

Ace Hardware • Oliver Springs, TN, US
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Convenience Store Clerk

Operations

Convenience Store Clerk

Essential Job Functions :

  • Always provide efficient and courteous service to customers.
  • Assist in food service production, in preparing sandwiches, submarine sandwiches, doughnuts, and other food service items.
  • Follow company food safety program.
  • Scan and ring customer orders according to company policy.
  • Receive and be accountable for all funds taken for each transaction.
  • Keep workstation, convenience store, and all areas clean.
  • Know and follow all state and local laws regarding cigarette / tobacco sales.
  • Know and follow all state and local laws regarding alcohol sales.
  • Know and follow all federal laws regarding food stamps.
  • Know and follow all coupon handling procedures.
  • Follow company check cashing and tendering policies.
  • Follow company policy regarding Lottery and Lotto sales.
  • Follow company policy regarding the sale of money orders.

Additional Job Functions :

  • Assist with stocking and ordering of store products (candy, cigarettes, chips, motor oil, drink coolers, etc.).
  • Assist with stocking of store (candy, cigarettes, chips, snacks, motor oil, drink coolers, etc.).
  • Assist in authorized store transfers and receiving of product, as directed by the store manager(s).
  • Sweep and mop work area.
  • Cleaning the concrete area around the pumps of the fuel station daily with approved methods.
  • Replace misplaced items to the proper location.
  • Collect trash as needed.
  • Keep paper towels and windshield wiper fluid stocked at pumps.
  • Maintain a clean and supplied public restroom area.
  • Keep pumps clean.
  • Brew coffee as needed throughout the day.
  • Clean food service equipment as needed and every night (coffee urns, fountain drink machines, milkshake machines).
  • Stock food service supplies and store supplies as needed (fountain drink cups, straws, coffee cups).
  • Assist in keeping food service area sanitize and stocked.
  • Accountable for security of all safe combinations, keys, and numbers always entrusted to you.
  • Perform Computer Room duties, as needed, including app reporting and balancing of register tills.
  • Other duties may be assigned as needed.

    • Equipment :

  • Registers and Scanners
  • Telephone
  • Calculator
  • Fuel Pumps
  • Veeder Root Meter
  • Lottery Terminal
  • Western Union Money Order Machine
  • Coffee Brewing Equipment and Food Service Drink Equipment
  • Fire Extinguisher
  • PC and PC related equipment
  • Food Service Equipment : Ovens and roller grill

    • Communication Requirement :

  • Ability to communicate effectively, both orally and in writing, with customers, supervision, associates, co-workers, and affiliate vendors.
  • Ability to communicate via telephone, facsimile, and email.

    • Working Conditions :

  • The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the associate occasionally works near moving mechanical parts.
  • The associate may work near outside weather conditions.
  • The noise level in the work environment is usually moderate.

    • Safety Requirements / Hazards :

  • Counters and floor areas should be free and clean of hazards.
  • Store associates need to use proper scanning techniques to alleviate hand and wrist disorders.
  • All cleaning supplies should be labeled and kept in designated areas.
  • Know location and operating procedures for fire extinguishers.
  • Know and follow correct lifting procedures.
  • Associates should wear proper footwear for their working environment.
  • Know location and operating procedures for the emergency shut-off valve for the gas tanks.
  • Utilizing and enforcing proper operating procedures, cleaning instructions, use of safety gloves, etc.

    • Work Locations :

  • Individual K-VA-T Food Stores, Inc. Convenience Store in assigned location.

    • Work Schedule :

  • The payroll week runs from Saturday until Friday
  • Working hours correspond to the needs of the store.

    • Physical Demands :

    Job Requirements (in an 8-hour workday)

  • Sit Not at all
  • Stand Frequently
  • Walk Frequently

    • Movements :

  • Bend / stoop Frequently (up to 4 hours)
  • Reach above shoulder level Occasionally (up to 2 hours)
  • Pushing / pulling Frequently (up to 4 hours)

    • Weight Carried :

  • Up to 10-lbs. Frequently (up to 4 hours)
  • 11 to 25-lbs. Frequently (up to 4 hours)
  • 26 to 50-lbs. Occasionally (up to 2 hours)
  • 51-lbs. and up not at all

    • Weight Lifted :

  • Up to 10-lbs. Frequently (up to 4 hours)
  • 11 to 25-lbs. Frequently (up to 4 hours)
  • 26 to 50-lbs. Occasionally (up to 2 hours)
  • 51-lbs. and up not at all

    • Hands Used for Repetitive Action, such as :

  • Simple / light grasping (up to 6 hours)
  • Firm, strong grasping (up to 2 hours)

    • Visual Demands :

  • Must possess ability to effectively and efficiently view computer screen, printed reports, product ingredient labels, and product date codes
  • Ability to read small print
  • Ability to see under normal retail store lighting and office environment

    • Mental Demands :

  • Must possess ability to handle stressful situations of a fast-paced and demanding environment
  • Requires the ability to understand and follow verbal and / or written instructions
  • Perform routine tasks and have constant contact / interaction with many people daily
  • Must be able to make immediate decisions using sound judgment at all times
  • Position requires the use of math skills, basic record keeping, computer skills, money-counting skills, and the ability to interpret data

    • Accountabilities :

  • Oversee and monitor department physical inventory counts according to company guidelines
  • Must be able to maintain a high level of strict confidentiality
  • Must meet productivity standards

    • Decision Discretion :

  • Make store-level decisions based on sound judgment and situation, asking for clarification from direct supervisor when necessary
  • Must be able to read case labels and select merchandise from correct slot to meet productivity and service standards.

    • Job Qualifications :

  • Retail experience in a similar position or proficiency in a similar task
  • Exceptional customer service skills & the ability to help maintain a customer focused culture
  • Ability to use a cash register (point of sale or POS system), computer,
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    Convenience Store Clerk • Oliver Springs, TN, US