Patient Experience Representative / G
A day in the life Wondering what a day in the life of a Patient Experience Representative / G at The Iowa Clinic might look like?
Arrive at work in the morning - no night shift here!
Represent the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
Strives to create The Iowa Clinic Experience with each interaction.
Schedule for this role will be M-F, based around the hours of 8AM-5PM (subject to variation).
This job might be for you if you have
- High School diploma or equivalent required.
- No medical office experience necessary, we will train you!
- Highly motivated to work in a healthcare setting.
Bonus points if
You love exceeding people's expectationsYou enjoy having fun where you workFinding meaningful connections is what you live forKnow someone else who might be a great fit for this role? Share it with them!
What's in it for you
One of the best 401(k) programs in central Iowa, including employer match and profit sharingEmployee incentives to share in the Clinic's successGenerous PTO accrualsHealth, dental and vision insuranceQuarterly volunteer opportunities through a variety of local nonprofitsTraining and development programsOpportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night we could go on and onMonthly departmental celebrations, jeans days and clinic-wide competitionsEmployee rewards and recognition programHealth and wellness program with up to $350 / year in incentivesEmployee feedback surveysAll employee meetings, team huddles and transparent communication