Client Relations Manager Front Desk + Patient Growth
Location : Fishers, IN
Job Type : Full-Time, On-Site
Pay : $55,000 $67,000 per year
Schedule : MondayFriday schedule (standard business hours; occasional evening / weekend events 1 small event per month and 1 larger event per quarter)
Benefits : Full and comprehensive benefits package
Join a Fast-Growing Men's Health & Wellness Clinic
Ageless Men's Health is a national leader in Testosterone Replacement Therapy (TRT) and personalized wellness services. With over 90 clinics and more than 1 million treatments administered, we're redefining what it means to provide compassionate, evidence-based care for men's health. We're hiring a Client Relations Manager for our Fishers, IN clinic someone who thrives in a patient-facing front desk role and is passionate about building relationships and growing the business.
What You'll Do
Front Desk & Patient Coordination
- Greet and check in patients by name with warmth and professionalism
- Manage appointment scheduling, check-out, and payment collection
- Assist with insurance verification and documentation
- Follow up on unpaid balances and billing questions
Client Relationship & Retention
Build strong relationships with patients to support return visitsConduct follow-ups to keep patients engaged in their treatment plansMaintain a high level of customer service and careSales & Community Outreach
Respond to new patient leads from phone, web forms, and emailSchedule consultations and convert leads into appointmentsRecommend additional products and services that support patient goals, when appropriateAttend local events (e.g., gyms, trade shows, wellness expos) to promote clinic services and generate new patient interestWhat We're Looking For
Must-Have Skills
Excellent communication and people skillsExperience in customer service, sales, or front-desk coordinationStrong organization and attention to detailComfortable discussing payments and insurance with professionalismBonus if You Have
Experience in a medical office or wellness clinicCommunity outreach or event experienceA personal interest in health, fitness, or wellnessWhy You'll Love Working Here
Competitive salary : $55,000$67,000 per yearFull-time, MondayFriday schedule (standard business hours; occasional evening / weekend events 1 small event per month and 1 larger event per quarter)Full benefits package : Medical, dental, and vision insuranceFree select clinic servicesPaid time off + holidaysBe part of a mission-driven, high-growth healthcare companyWork in a positive, supportive, and energetic environmentReady to Make a Difference? Apply now and help patients feel their best physically and mentally while growing your career with a leading name in men's health and wellness