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Client Relations Manager

Client Relations Manager

Ageless Men's HealthFishers, IN, US
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Client Relations Manager Front Desk + Patient Growth

Location : Fishers, IN

Job Type : Full-Time, On-Site

Pay : $55,000 $67,000 per year

Schedule : MondayFriday schedule (standard business hours; occasional evening / weekend events 1 small event per month and 1 larger event per quarter)

Benefits : Full and comprehensive benefits package

Join a Fast-Growing Men's Health & Wellness Clinic

Ageless Men's Health is a national leader in Testosterone Replacement Therapy (TRT) and personalized wellness services. With over 90 clinics and more than 1 million treatments administered, we're redefining what it means to provide compassionate, evidence-based care for men's health. We're hiring a Client Relations Manager for our Fishers, IN clinic someone who thrives in a patient-facing front desk role and is passionate about building relationships and growing the business.

What You'll Do

Front Desk & Patient Coordination

  • Greet and check in patients by name with warmth and professionalism
  • Manage appointment scheduling, check-out, and payment collection
  • Assist with insurance verification and documentation
  • Follow up on unpaid balances and billing questions

Client Relationship & Retention

  • Build strong relationships with patients to support return visits
  • Conduct follow-ups to keep patients engaged in their treatment plans
  • Maintain a high level of customer service and care
  • Sales & Community Outreach

  • Respond to new patient leads from phone, web forms, and email
  • Schedule consultations and convert leads into appointments
  • Recommend additional products and services that support patient goals, when appropriate
  • Attend local events (e.g., gyms, trade shows, wellness expos) to promote clinic services and generate new patient interest
  • What We're Looking For

    Must-Have Skills

  • Excellent communication and people skills
  • Experience in customer service, sales, or front-desk coordination
  • Strong organization and attention to detail
  • Comfortable discussing payments and insurance with professionalism
  • Bonus if You Have

  • Experience in a medical office or wellness clinic
  • Community outreach or event experience
  • A personal interest in health, fitness, or wellness
  • Why You'll Love Working Here

  • Competitive salary : $55,000$67,000 per year
  • Full-time, MondayFriday schedule (standard business hours; occasional evening / weekend events 1 small event per month and 1 larger event per quarter)
  • Full benefits package : Medical, dental, and vision insurance
  • Free select clinic services
  • Paid time off + holidays
  • Be part of a mission-driven, high-growth healthcare company
  • Work in a positive, supportive, and energetic environment
  • Ready to Make a Difference? Apply now and help patients feel their best physically and mentally while growing your career with a leading name in men's health and wellness

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    Client Manager • Fishers, IN, US

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