Benefits Coordinator

Overview

History of the Company : Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superior employs more than 3,000 licensed EMTs, Paramedics and Nurses, operating a fleet of more than 800 ambulances throughout Illinois, Indiana, Ohio, Michigan, and Wisconsin. Superior also provides Critical Care, helicopter, and fixed wing emergency medical transportation.

The Benefits Coordinator position is responsible for administration in the day-to-day operations of group benefit programs (group health, dental, vision, long-term disability, life insurance, 401(k) plan). Provide excellent customer service and quality benefit plans.

Involved in benefit administration investigating new benefit offerings and improving existing programs. Assist in the design of employee benefit plans, when requested. Provide analytical and technical support in the delivery of the benefit programs.

Responsibilities

• Willing to learn various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
• Conduct benefits orientations and explain the benefits self-enrollment system.
• Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in the payroll system for payroll deduction.
• Assist employees with health, dental, life, and other related benefit claims.
• Administer COBRA.
• Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs. Ensure distribution of required employee notices.
• Assist benefits supervisor in completing benefits reporting requirements.
• Oversee maintenance of employee benefit files and updating of employee benefit records.
• Gather plan participation data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
• Implement and maintain Group Benefits databases and HRIS benefit records.
• Prepare regular benefits reports extracting data from the database.
• Provide technical support, test system functionality, and work with end users to provide system support and troubleshoot system problems. Work closely with Payroll.
• Perform plan audits.
• Provide customer service support to internal and external customers.
• Assist in the development of communication tools to enhance understanding of the company's benefits package.
• Design and distribute materials for benefit orientations, open enrollment, and summary plan descriptions.
• Audit / Generate 1095 C.
• Performs other related duties as required and assigned.

Qualifications

Physical Demands

While performing the duties of the job, the employee is consistently required to sit; use hands, fingers, handle, feel; and talk, hear & see. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include ability to adjust focus. The employee is occasionally required to work under high pressure in a fast-paced environment with other employees. Travel to other company locations may be required.

Work Environment

While performing the duties of the job, the employee is regularly in verbal contact with others and constantly works face-to-face with and around others. Consistently uses office equipment such as computers, copy machine, telephone, keyboard, calculator, stapler, etc. Work is generally performed indoors with moderate sound levels. This role is in-office 5 days a week.

Superior Ambulance Service is committed to attracting and retaining the best talent. We are an Affirmative Action / Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M / F / D / V

Salary Range : USD $23.00 - USD $30.00 / Hr. rates offered based on years of experience

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