A company is looking for a Remote Medical Benefits Representative.
Key Responsibilities
Perform inbound and outbound calls assisting patients with prescription benefits
Verify insurance, billing, and medical information accurately
Ensure compliance with HIPAA and Federal Health Care Program guidelines
Required Qualifications
1+ year of recent call center experience
Knowledge of medical terminology or prescription benefits is a plus
High School Diploma or equivalent
Comfortable meeting performance metrics (KPIs)
Tech-savvy with basic troubleshooting skills
Medical • Mesa, Arizona, United States