Overview
Patriot Enterprises will provide the Army National Guard (ARNG) Military Funeral Honors (MFH) and Survivor Outreach Services (SOS) support to geographically dispersed service members and families. The MFH State Coordinators coordinate, within their assigned Area of Operation (AOR), the fulfillment of requests for the ARNG Honor Guard ceremonies for deceased veterans.
Duties And Responsibilities
- Be available via telephone 24 / 7 / 365 to receive requests for Army National Guard Honor Guard Funeral Honors support.
- Coordinate requests for Army National Guard Honor Guard support, verify eligibility, and assign appropriate honors ceremony providers in accordance with the MFH Handbook.
- Record all MFH cases in the MFH database in accordance with the MFH Handbook.
- Coordinate with various individuals and entities (family of service members, Veterans Service Organizations (VSOs), funeral directors, state / military units, etc.) to conduct ARNG Honor Guard ceremonies in accordance with the MFH Handbook.
- Attend, monitor and evaluate at least 5% of all Honor Guard performances each quarter and complete the evaluation report within 5 business days of the event evaluated. Evaluations will be maintained on-file for a period of three years within the state. Immediately report any concerns to the PM via email.
- Maintain accurate records related to the performance of veterans' organization honors teams into the MFH Database in accordance with the MFH Handbook.
- Coordinate the issuance of rifles for use during performance of funeral honors in accordance with the MFH Handbook. This includes coordination with VSOs, checking availability with base Arms Room / Armory and / or the Funeral Honors Arms rooms, and arranging pickup / return of items. The contractor shall not handle or transport items; their role is strictly coordination and scheduling.
- Maintain all training records for soldiers / retirees and VSOs in accordance with the MFH Handbook and update training records using the MFH database.
- Track and maintain accurate records of MFH course certifications in the MFH database.
- Update and maintain clothing and equipment records, safety driving certificates, and the number of funerals in the MFH database.
- Maintain the Plan of Instruction (POI) for the MFH course and National Honor Guard Soldier of the Year competition in accordance with the MFH Handbook.
- Maintain equipment and training aids provided for classroom instruction in accordance with the MFH Handbook, including graveside mock-ups, honorable transfer mock-ups, and hearse and aircraft doorway mock-ups.
Education
High school diploma or equivalentMinimum Qualifications
Possess a strong sense of mission, focus, knowledge, and resourcefulness related to MFHPossess emotional maturity, tact, and attentive listeningAbility to provide dignified verbal and written responses; articulate well in sensitive situations; build rapport with Families, VSOs, and other stakeholders; understand verbal and nonverbal reactions; exercise independent judgementAbility to use the ARNG MFH database and produce reports and data as requiredEnter information into MFH database timely and accuratelyUnderstand applicable Army, NGB, State NG, and IMCOM policies, regulations, guidance, SOPs, training, and resourcesUnderstand ARNG organization and structure and military cultureExperience with Microsoft Office productsSelf-starter and good time management skillsAbility to travelS. citizenship requiredAbility to pass extensive background investigationPreferred Qualifications
Knowledge of or experience with military funeral honors, information, assistance, outreach, referral, and follow-up services to Families and survivors from all service componentsSeniority level
Entry levelEmployment type
Full-timeJob function
OtherIndustries
Business Consulting and ServicesJ-18808-Ljbffr