Mortgage Title Review Manager

Pennymac (NYSE : PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

The Mortgage Fulfillment Manager acts as a key contributor in workflow management, new initiatives, process development and culture building. As the Mortgage Fulfillment Manager, you will monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes and manage and set goals for a team.

Responsibilities

• Examine property titles : Looking at title documents and public records to identify issues that could affect the title
• Resolve title issues : Working with attorneys, lenders, and other parties to resolve issues like liens, judgments, tax issues, and more
• Communicate with clients : Keeping clients updates on the status of title clearance and addressing any inquiries they may have
• Meeting deadlines : Ensuring the files are reviewed and cleared in a timely manner
• Manage vendors : Managing the productivity of outside title curative vendors and legal counsel
• Ensure compliance : Ensuring compliance with legal and regulatory requirements
• Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions
• Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality
• Support, recommend and implement technology initiatives
• Be responsible for communicating monthly results to Management on departmental performance objectives
• Act as the main point of escalation for all issues within the function
• Perform capacity and staff planning to ensure adequate service levels are met
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization's desired culture and values

Requirements

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values : to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits

Compensation : $65,000 - $100,000

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