Director of Revenue Operations (CONTRACT)

We are on a mission... To be the most dynamic global B2B events and communities business.

At our core, we have unwavering faith in our workforce. Our entrepreneurial and empowered teams are dedicated to perpetual evolution of their brands, shaping leading engagement in their respective industries. We firmly believe that great people are the architects of extraordinary events.

We are committed to Diversity & Inclusion and to making CloserStill Media a safe, inclusive, and collaborative workplace. We are a global and multicultural business and we strive to create a diverse and inclusive environment where our colleagues can grow and develop no matter who they are and where they work.

Contract Period : October - December 2025

NYC AREA PREFERRED

WHO WE ARE :

CommerceNext, the community, event series and conference for retail, ecommerce and technology professionals, is hiring a Director of Revenue Operations. We are seeking a seasoned sales leader to scale and optimize our event sales processes. This role is pivotal in ensuring both growth and retention of sponsorship revenue while driving sales efficiency, accountability, and team development. The ideal candidate brings strong experience in sales and revenue operations, a deep understanding of pipeline management, and proven success in developing and coaching sales teams.

CommerceNext is part of CloserStillMedia, the largest global ecommerce events portfolio with presence in North America, Europe and Asia. This is an important role with tremendous growth opportunities as our business rapidly scales.

About you :

We’re seeking a results-oriented sales / revenue operations leader for a 3-month contract , with strong potential to become full-time. You’ll bring 5-7+ years of experience (events, media, retail or SaaS preferred), proven skills in both new business and account retention, and expertise in pipeline management, forecasting, P&L, and team coaching. You're a strategic operator who thrives in fast-paced settings, excels in communication and partnership with senior leaders, and is ready to help scale our sponsorship revenue.

Key Responsibilities :

• Assist in the development and implementation of sales strategies to achieve revenue goals across sponsorship and partnerships.
• Establish a dashboard of metrics that are tied to growth and team effectiveness for the overall team and team members
• Balance farming (retention / upsell) and hunting (new business) at a 60 / 40 ratio, ensuring disciplined focus on both.
• Drive retention strategies to improve sponsor renewal rates year-over-year.
• Oversee pipeline health, sales pacing, and forecasting to ensure accurate and predictable revenue delivery.
• Partner with CRO and EVP on quota setting, commission structures, and sales targets.
• Manage P&L, including budgeting, financial and sales reporting, expense control, and ROI analysis for sales investments.
• Use data-driven insights to recommend actions that accelerate growth and benchmark against competitors and industry leaders to ensure future-ready sales operations.
• Expand the sponsor universe by identifying new markets, verticals, and prospect opportunities.
• Maintain a pulse on industry trends and competitor offerings to ensure sponsorship opportunities remain relevant, appealing, and competitive.
• Introduce new sponsorship formats, packages, and pricing strategies to maintain competitiveness.
• Keep a strong focus on sponsor satisfaction by monitoring NPS and other feedback, ensuring deliverables are met and partnerships deliver clear value.
• Collaborate with sponsor marketing on campaigns and messaging tailored to target audiences.
• Partner with event leadership to align sponsor opportunities with programming and attendee engagement.
• Empower, motivate, and coach a team of mid-tier sales reps generating ~$1.4M each annually, establishing playbooks, performance metrics, and accountability frameworks.
• Provide ongoing coaching in consultative selling, negotiation, and account growth strategies, while fostering a high-performance, collaborative, and growth-oriented culture.
• Present insights, pacing updates, and forecasts to senior leadership.

Qualifications :

Why Join Us :

This is a high-impact leadership role with the opportunity to directly shape the growth trajectory of our events portfolio. The person in this role will drive a culture of accountability, innovation, and excellence—elevating the team to the next level and positioning our events as the premier destination for industry sponsors and partners.

CloserStill Media reserves the right to request a DBS or credit check should the role require it.

DIVERSITY AND INCLUSION :

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.