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Member Service Representative / Dispatch

Member Service Representative / Dispatch

Hoosier EnergyLoogootee, IN, US
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Overview

Daviess-Martin County REMC is seeking a friendly and organized Member Service Representative / Dispatch to serve as the first point of contact for our members and support daily operations. This role combines customer service with dispatch responsibilities, ensuring smooth communication and service delivery.

Key Responsibilities

  • Greet and assist members in person and over the phone
  • Process service applications, account updates, and payments
  • Support billing and collections processes
  • Monitor and respond to outages using our Outage Management System
  • Dispatch field personnel and maintain communication logs
  • Assist with reporting, data entry, and coordination during storms

Qualifications

  • Associates degree in a business-related field or equivalent experience
  • Strong communication and interpersonal skills
  • Basic knowledge of office procedures and computer systems
  • Ability to work in a fast-paced environment and handle multiple tasks

    • Location & Employment Type

  • Location : Daviess-Martin County REMC
  • Position Type : Full-Time, Exempt
  • Reports To : Director of Finance and Administration

    • About Daviess-Martin County REMC

    Daviess-Martin County REMC is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The mission of Daviess-Martin County REMC is to provide safe, reliable electricity and quality services for our members at a reasonable cost.

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    Member Service Representative • Loogootee, IN, US

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