Overview
Technical Sales and Field Service Engineer — CaptiveAire Systems. Position Summary : Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training plus mentorship to develop skills and understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development and sales strategies.
Why work for CaptiveAire?
This section describes the company culture and opportunities for employee development (not translated from the original, kept as-is for accuracy in content).
Primary Job Responsibilities
- Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers' needs.
- Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
- Daily tasks include inside sales support, application engineering and outside sales.
- Responsibilities may include presentations, quotes, submittals, technical product support, job site visits and hands-on troubleshooting as needed.
- Educate and promote CaptiveAire products to users in the market, including conference calls, meetings, organizing presentations, and product demos.
- Research and develop new business opportunities with new and existing users.
- Provide top-notch customer service and willingness to go above and beyond to serve the customer.
- Ensure quick turnaround times and continuously evaluate and improve processes as well as the customer experience.
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, meeting new contacts with existing customers, or dropping in to engage new prospects.
Typical Tasks Include
Outside sales meetings and calls to build relationships with existing and new customersApplication engineering to apply our products using sound engineering principlesProject management of installations in progress — managing schedules / plans to ensure equipment on site when neededService and technical support of existing equipmentSupporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchenRequired Skills
0-5 years experience4-year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferredExcellent computer, organizational and communication / presentation skillsProblem solving with a passion for continuous learningStrong desire to interface with the customerEmbrace new technologies and business savvyPassion for work with aggressive nature to succeedWilling to travel for various training opportunitiesMUST BE A "GO GETTER"Benefits
Medical, dental and vision insuranceDisability & life insurance based upon election of medical insurance401k with employer matchPaid holidaysPaid time off (PTO) based upon tenureFlexible spending account (FSA)Tuition reimbursement, including for Professional Engineering (PE) LicenseRelocation assistanceSalary
$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. We are not able to consider applicants that require sponsorship now or in the future for employment visa status.
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