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Technical Sales and Field Service Engineer
Technical Sales and Field Service EngineerCaptiveAire Systems • San Antonio, TX, US
Technical Sales and Field Service Engineer

Technical Sales and Field Service Engineer

CaptiveAire Systems • San Antonio, TX, US
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Overview

Technical Sales and Field Service Engineer — CaptiveAire Systems. Position Summary : Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training plus mentorship to develop skills and understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development and sales strategies.

Why work for CaptiveAire?

This section describes the company culture and opportunities for employee development (not translated from the original, kept as-is for accuracy in content).

Primary Job Responsibilities

  • Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers' needs.
  • Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
  • Daily tasks include inside sales support, application engineering and outside sales.
  • Responsibilities may include presentations, quotes, submittals, technical product support, job site visits and hands-on troubleshooting as needed.
  • Educate and promote CaptiveAire products to users in the market, including conference calls, meetings, organizing presentations, and product demos.
  • Research and develop new business opportunities with new and existing users.
  • Provide top-notch customer service and willingness to go above and beyond to serve the customer.
  • Ensure quick turnaround times and continuously evaluate and improve processes as well as the customer experience.

Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, meeting new contacts with existing customers, or dropping in to engage new prospects.

Typical Tasks Include

  • Outside sales meetings and calls to build relationships with existing and new customers
  • Application engineering to apply our products using sound engineering principles
  • Project management of installations in progress — managing schedules / plans to ensure equipment on site when needed
  • Service and technical support of existing equipment
  • Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen
  • Required Skills

  • 0-5 years experience
  • 4-year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
  • Excellent computer, organizational and communication / presentation skills
  • Problem solving with a passion for continuous learning
  • Strong desire to interface with the customer
  • Embrace new technologies and business savvy
  • Passion for work with aggressive nature to succeed
  • Willing to travel for various training opportunities
  • MUST BE A "GO GETTER"
  • Benefits

  • Medical, dental and vision insurance
  • Disability & life insurance based upon election of medical insurance
  • 401k with employer match
  • Paid holidays
  • Paid time off (PTO) based upon tenure
  • Flexible spending account (FSA)
  • Tuition reimbursement, including for Professional Engineering (PE) License
  • Relocation assistance
  • Salary

    $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.

    Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, disability, medical condition, marital status, or any other basis prohibited by law.

    To qualify, applicants must be legally authorized to work in the United States. We are not able to consider applicants that require sponsorship now or in the future for employment visa status.

    TL1

    Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries

  • Industrial Machinery Manufacturing
  • Referrals increase your chances of interviewing at CaptiveAire Systems by 2x

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