IT Support Specialist

IT Support Specialist-Full Time-Easley (SC),United States

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are looking for a / anIT Support Specialist to join our FE_WIBU team in United States.

Your main tasks and responsibilities :

Position Summary :

The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems. This includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies and procedures.

Key Responsibilities :

Technical Support & Systems Administration

• Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices.
• Build and configure PCs and laptops per standard configurations.
• Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy.
• Manage virtualization platforms (Hyper-V), backups, and disaster recovery procedures.
• Monitor and apply security updates, antivirus, and system patches.

Networking & Infrastructure

IT Operations & Process Improvement

To succeed in this role, you will need :

Education & Experience

Technical Skills

Soft Skills

Physical & Travel Requirements :

What we offer you :

Do you have a question about the role?

Reach out to Kerry Wilt at Kerry.Wilt@sulzer.com or Hiring Manager – Ethan Wentz.Our team is looking forward hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

About us

Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13'500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX : SUN). www.sulzer.com

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