Full Time Customer Service Agent - Cincinnati / Northern Kentucky International Airport (CVG)

Full Time Customer Service Agent - Cincinnati / Northern Kentucky International Airport (CVG)

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

Perks of the job : 401(k), 401(k) matching, dental insurance, health insurance, life insurance, vision insurance, paid time off, growth potential.

• Part-time benefits could vary.

Why work for PrimeFlight? We are committed to being a leading provider of commercial services within the aviation industry. Our teams focus on maintaining a positive working environment and treating all team members with respect. With more than 200 locations across the world, we offer opportunities for career progression. Enjoy a competitive pay scale.

About Us : We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

Become a Customer Service Agent! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Customer Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence.

What It's Like to Work as a Customer Service Agent :

Qualifications :

Physical Activity / Working Conditions May Include : Ability to lift up to 70 pounds, prolonged standing and walking in an indoor / outdoor environment as applicable, must be able to push, pull, reach with arms and grasp with hands, must be able to bend, stretch, squat, and kneel, exposure to moderate and at times high noise levels, be able to hear and respond to the spoken voice and to audible alarms, tasks may involve repetitive motions of the arms, wrists, hands and / or fingers. Specific vision abilities required for this job include : close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Airlines are 24 / 7, so we need our team members to be flexible to work various shifts including nights, weekends, and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state / province, and local laws.