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Associate IT Onsite Support
Associate IT Onsite SupportUAMS - University of Arkansas for Medical Sciences • Little Rock, AR, US
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Associate IT Onsite Support

Associate IT Onsite Support

UAMS - University of Arkansas for Medical Sciences • Little Rock, AR, US
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Join to apply for the Associate IT Onsite Support role at UAMS - University of Arkansas for Medical Sciences

Get AI-powered advice on this job and more exclusive features.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".

All Job Postings will close at 12 : 01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date : 09 / 15 / 2025

Type of Position : Professional Staff - Project / Program Administration

Job Type : Regular

Work Shift :

Sponsorship Available : No

Institution Name : University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only) :

  • Health : Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement : Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link / button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department : ISS | Sec Supp Srvs TS - Support

Summary of Job Duties : Under direct supervision, provides accurate and timely troubleshooting of security system and network cabling components. Perform installations of electronic control systems, which may include door access control, CCTV, intrusion detection, communication, cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. Responds to situations where systems have failed and action must be taken to isolate or repair problem equipment, software, or make configuration changes to return systems to full functionality.

Qualifications :

  • This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.
  • Minimum Qualifications :

  • Associate Degree in computer science or a related field of study -OR- High School Diploma / GED with two (2) years of experience in cabling, low voltage systems, carpentry / building maintenance. Must have a valid drivers license.
  • Preferred Qualifications :

  • Bachelor Degree in IT, Computer Science or a related field.
  • Arkansas Alarm License, Level I.
  • Customer Service experience preferred.
  • Additional Information :

    Salary Information : Commensurate with education and experience

    Required Documents to Apply : Resume

    Optional Documents : Proof of Veteran Status

    Special Instructions to Applicants :

    Please contact askrecruitment@uams.edu for any recruiting related questions.

    All application materials must be uploaded to the University of Arkansas System Career Site

    Pre-employment Screening Requirements : Annual TB Screening, Criminal Background Check

    This position is subject to pre-employment screening (criminal background, drug testing, and / or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

    Benefits Eligible : Yes

    Seniorirty level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Information Technology
  • Industries : Hospitals and Health Care
  • We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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