Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Company parties

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company Overview : Marty Clifton State Farm Agency, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Insurance Customer Service Representatives. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development.

Job Description : As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include :

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements :

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

How to Apply :

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!

www.insuringquadcities.com

Marty Clifton State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.