Talent.com
Customer Service Representative (Healthcare)

Customer Service Representative (Healthcare)

Integrated Resources, Inc ( IRI )Dallas, TX, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.temporary
job_description.job_card.job_description

Job Title : CSC Customer Service Rep II

Job Group : Customer / Administrative Support

Requirements :

  • Must be US Citizen or Perm Resident
  • Minimum 6 months contract

Available Shifts (8 Positions) :

  • Tuesday - Saturday 8 AM - 5 PM (with 1 hour lunch)
  • Friday - Tuesday 6 : 30 AM - 3 PM (with a 30-minute lunch)
  • Monday - Friday 8 AM - 5 PM (with 1 hour lunch)
  • Monday - Friday 8 AM - 5 PM (with 1 hour lunch)
  • Friday - Tuesday 2 PM - 10 : 30 PM (with a 30-minute lunch)
  • Sunday - Thursday 2 PM - 10 : 30 PM (with a 30-minute lunch)
  • Monday - Friday 2 PM - 10 : 30 PM (with a 30-minute lunch)
  • Friday - Tuesday 10 PM - 6 : 30 AM (with a 30-minute lunch)

    • Work Location : On-site

    Address : Main Hospital - 0 Floor, 2401 South 31st Street, Temple, TX 76508

    JOB SUMMARY :

    Competency checklists completed for both skill sets required at CR1 level :

    This includes answering phones for public and internal (employee, patient, visitor) customers; documentation and dispatch of work requests.

    Ability to assist in special projects.

    WHAT IS EXPECTED (ESSENTIAL FUNCTIONS) :

  • Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift.
  • Monitors environmental alarms : doors, gates, parking lot intercoms & CCTV.
  • Assists with the workflow and assignments for patient transporters.
  • Leads or participates in projects in support of the department.
  • Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
  • Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
  • Performs all position appropriate duties as required in a competent, professional, and courteous manner.

    • KNOWLEDGE, SKILLS AND ABILITIES :

  • Ability to handle difficult situations; providing conflict resolution if necessary.
  • Excellent customer service skills.
  • Ability to read and write in the English language.
  • Proficiency with the Microsoft Office Suite of software.
  • Ability to comprehend instructions, correspondence, memos, and other forms of verbal and written communications.
  • Ability to be successful in a stressful, fast-paced environment.

    • The information contained in this job description is intended to describe the essential job functions required of those assigned to this job.

    It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job.

    Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.

    The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions.

    MINIMUM REQUIREMENTS ADDENDUM :

  • Experience in an administrative support role and / or customer service preferred.
  • Healthcare, call center, or dispatch service experience preferred.

    • Minimum Requirements

    Education :

  • H.S. Diploma / GED Equivalent

    • Experience :

  • 1+ year experience required

    • Working Conditions

    Physical Requirements :

  • Sitting in the same location or standing / walking; required to stoop, climb, or lift light material (10 to 20 lbs.) or equipment.

    • Environment :

  • Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature, and noise.
  • Examples : patient care providers and laboratory technicians.

    • Respiratory Category :

  • Job tasks do not involve exposure to respiratory particulates and the use of respiratory protection is not a condition of employment.

    • Hazard 1, 2 or 3 :

  • OSHA Bloodborne Pathogen Category 3 : Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 task
    • serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Dallas, TX, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Patient Access Representative, Full-Time (1,000 Sign-On Bonus)

    Patient Access Representative, Full-Time (1,000 Sign-On Bonus)

    Surgery PartnersAddison, TX, US
    serp_jobs.job_card.full_time
    Patient Access Representative, Full-Time.The Patient Access Representative is the first point of contact for patients, business partners, vendors, and employees. A pleasant, professional, polished p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Representative (FT Days)

    Patient Access Representative (FT Days)

    White Rock Medical CenterDallas, TX, US
    serp_jobs.job_card.full_time
    White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas.We specialize in a wide ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Reception Specialist

    Patient Reception Specialist

    VillageMDGarland, TX, US
    serp_jobs.job_card.full_time
    Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Front Office Medical Assistant

    Front Office Medical Assistant

    ActalentDallas, TX, US
    serp_jobs.job_card.full_time
    Front-Office Medical Assistant.Actalent is looking for a front-office medical assistant located in Dallas, TX! If you are interested, please read the job details below. Monday-Friday 8 : 00am-5 : 00pm (...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Account Registrar - Clinic (PRN)

    Patient Account Registrar - Clinic (PRN)

    Prime HealthcareDallas, TX, US
    serp_jobs.job_card.full_time
    Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Dallas Medical Center, a member of Prime Healthcare, offers incredible oppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    Envision RadiologyMansfield, TX, US
    serp_jobs.job_card.full_time
    Patient Service Representative.Envision Imaging is adding a Full Time Patient Service Representative to our team in Mansfield! Monday - Friday 12 : 00PM - 9 : 00PM, Rotating Saturdays | Position Pay Ra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Medical Office Receptionist

    Medical Office Receptionist

    Allergy & Ent AssociatesPlano, TX, US
    serp_jobs.job_card.full_time
    Southwest Allergy & Asthma Center is a growing practice in Dallas! We are looking for a Front Office Specialist to join our innovative company!. Location : 6100 Windcom Court, Suite 101 Plano, Texas ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Healthcare Office Receptionist

    Healthcare Office Receptionist

    The Origin WayPlano, TX, US
    serp_jobs.job_card.full_time
    Be Part Of The Movement Redefining Womens Healthcare.At Origin, working with us isnt just a jobits a chance to transform the way care is delivered to women. Every day, were building a company thats ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Access Specialist - FT Days

    Patient Access Specialist - FT Days

    EmerusRockwall, TX, US
    serp_jobs.job_card.full_time
    The purpose of this position is to serve as a liaison between patient / family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Support Center Representative

    Patient Support Center Representative

    UnitedHealth GroupDallas, TX, US
    serp_jobs.job_card.full_time
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Specialist

    Patient Access Specialist

    EmerusPlano, TX, US
    serp_jobs.job_card.full_time
    The purpose of this position is to serve as a liaison between patient / family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    My Derm RecruiterDallas, TX, US
    serp_jobs.job_card.full_time
    Patient Service Representative.Come join our team! We have an immediate need for a Patient Service Representative in our North Dallas, TX clinic! If you are ready to make an impact every day, and t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Representative

    Patient Services Representative

    Sound - Our People Make The DifferenceDallas, TX, US
    serp_jobs.job_card.full_time
    Patient Services Representative.Southwest Pulmonary, a division of Sound Physicians, is a group of board certified pulmonary, critical care and sleep medicine specialists.Our physicians and advance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Access Representative (Frisco)

    Patient Access Representative (Frisco)

    Scottish Rite for ChildrenFrisco, TX, US
    serp_jobs.job_card.full_time
    Patient Access Representative (Frisco).Our patients are our number one priority! We're committed to giving children back their childhood!. Pre-registration and full registration.Obtaining Scottish R...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Rep Fulltime Days

    Patient Access Rep Fulltime Days

    Tenet HealthcareSunnyvale, TX, US
    serp_jobs.job_card.full_time
    Focus on the job title and job description, removing any redundant headers, metadata, or navigation links.Keep the content beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Provider Services Representative I

    Provider Services Representative I

    Methodist Health SystemDallas, TX, US
    serp_jobs.job_card.full_time
    Associate Provider Services Representative.Job Description : The purpose of the Associate Provider Services Representative is multifaceted. it requires excellent interpersonal and communication skil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Representative

    Patient Representative

    Methodist Health SystemMansfield, TX, US
    serp_jobs.job_card.full_time
    Work Shift : 8X5 Day (United States of America).Job Summary : Greets, instructs and schedules patients, registers patients into the computer system, and determines their insurance benefits.Serves as ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    Solis MammographyMesquite, TX, US
    serp_jobs.job_card.full_time
    Patient Service Representative - PRN (As Needed).Looking to elevate your career? Join us!.Hours : As Needed - M-F 7am-4pm, Some Saturdays. Two years of healthcare registration or customer service exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    Methodist Health SystemDallas, TX, US
    serp_jobs.job_card.full_time
    Front Office Medical Assistant.Your Job : Greet, instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between pati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Specialist | PRN Nights | Rockwall, TX

    Patient Access Specialist | PRN Nights | Rockwall, TX

    Baylor Scott & White Emergency Hospital (Emerus)Rockwall, TX, US
    serp_jobs.job_card.full_time
    The purpose of this position is to serve as a liaison between patient / family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30