Seasonal Technical Support Agent
VirtualVocationsLincoln, Nebraska, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Seasonal Tech Support (Call Center) professional.
Key Responsibilities
Provide responsive, professional support via phone, email, and live chat for payroll and tax software
Log, triage, and resolve support cases in a timely manner, escalating when necessary
Guide clients through workflows and year-end processes during support sessions
Qualifications & Requirements
Strong computer skills with the ability to learn new software platforms quickly
1+ years of experience in technical support, call center, or customer service roles
Must have consistent, high-speed internet and a distraction-free environment for taking calls
Dependable, organized, and able to manage workload with minimal supervision
Availability to work extended hours, evenings, and weekends during peak season
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Technical Support • Lincoln, Nebraska, United States
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