Madewell is hiring : Associate Creative Director in New York

Overview

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

Role

The Associate Creative Director will work closely with the SVP Brand Creative and Marketing to creative manage projects from concept to completion. You will partner to develop and transform ideas into creative solutions managing the team day to day to ensure objectives are achieved. The role will direct and manage a team of 11 across art direction, ecommerce photography stills studio, editorial voice and copy. Together you will deliver on the brand 360 visual identity and photo direction for multi-channel campaigns that touch all areas of the customer journey—including site experience, ecommerce, email marketing, digital advertising, video, social, events and more.

Responsibilities

Partner with SVP Creative & Marketing to conceptualize and execute campaign concepts, gain leadership alignment on strategy and execution.

Develop culturally relevant creative executions that meet our business and brand objectives. With a customer centric mindset. Concepts should be insightful, relevant, innovative and effective.

Build, own & deliver against creative budget, strategically allocating resources for content by channel, freelance talent, technology & tools, and other investments to drive our business priorities forward.

Partner with VP Creative Ops & Production to ensure team resources and budget are allocated according to project needs

Evaluate creative team performance and guide improvements

Review and edit copy to ensure accuracy, clarity, consistency, and adherence to brand guidelines and style standards. Track the performance of content using analytics tools, analyzing metrics such as engagement, conversion rates, and ROI, and adjusting strategies accordingly.

Develop and review solutions to business briefs that provide strategic insights and creative inspiration.

Develop and oversee work through lifecycle of project—concept, development, refinement, execution

Represent and rationalize own and team’s work in creative shares and leadership presentations.

Manage multiple creative projects at the same time, for self and team.

Partner with team leads to serve as daily support in navigating and synthesizing creative feedback, adhering to timelines, balancing priorities and refining strategies

Partner with internal and external stakeholders to inform creative approaches and solutions.

Who You Are

10+ years of art direction / design / creative experience, retail or luxury experience preferred

Has worked or has experience in leading an in-house team in a vertical retailer

4+ years of management experience

Candidate must be on site 3 days a week

Expert in the Adobe Suite, G-Suite, Keynote. Experience in video editing, animation, 3D / AR development are a plus

An innovative and conceptual creator, skilled at merging art with commerce

You have a compelling portfolio of distinctive work

A deep knowledge of fashion, image making, and branding with a brand right sensibility.

Strong casting and creative partner book of contacts.

Experience concepting and directing video and moving image, digital storytelling

Passion for culture and zeitgeist (contemporary spirit of the times), trends in social media, understanding of retail landscape and performance drivers.

Up-to-date knowledge of creative best practices.

Inspiring leader with the ability to both mentor and manage

Strong presentation skills with the ability to clearly and articulately explain your rationale and evoke excitement with your recommendations

Strong organizational skills, keen eye for detail, and ability to manage multiple projects at once.

Skilled at working cross-functionally—especially with merchandising and ecommerce.

You thrive in a fast-paced environment where deadlines, priorities, and initiatives pivot frequently.

Love collaboration, discourage competition

Benefits + Perks

Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

Summer Fridays - In addition to our hybrid work model, we also close our office at 1 : 00 PM every Friday during the Summer months.

Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note : Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range : $183,100.00 - $238,000.00

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

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