What you'll do :
- Work directly with customers to help meet all of their eyewear needs
- Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
- Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
- Use your expertise to explain prescription terminology and product offerings to customers
- Work with your team to make sure all customers receive exceptional service
- Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
- Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
- Represent our brand to help educate others and get them excited about our values and mission
Who you are :
A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)Passionate about the eyewear and retail industriesA clear, effective, and professional communicator—you can break down technical terms for customers to easily understandDedicated to going above-and-beyond to make customers (and your teammates!) happyAn energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environmentExtremely detail-oriented and capable of juggling a wide range of responsibilitiesOpen-minded—you’re constantly learning and challenging what you knowSomeone who takes your work very seriously, but not yourselfNot on the Office of Inspector General’s List of Excluded Individuals / Entities (LEIE)Some benefits of working at Warby Parker for full-time employees :
Health, vision, and dental insuranceLife and AD&D InsurancePaid time offPaid HolidaysRetirement savings plan with a company matchParental leave (non-birthing parents included)Short-term disabilityEmployee Assistance Program (EAP)Bereavement LeaveOptical Education ReimbursementSnack PantryAnd more (just ask!)