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Customer Experience Coordinator Helping People

Customer Experience Coordinator Helping People

National Radon DefenseDes Moines, IA, US
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Customer Experience Coordinator Be the Heartbeat of a Life-Saving Mission

Are you a proactive go-getter with a warm, confident style? Do people trust you because you're organized, dependable, and communicate with purpose? If you're the kind of person who leads by example, takes pride in precision, and loves helping peoplethis is the job for you.

Why You Should Apply Now

At Radon Defense Midwest and Iowa Radon Defense, we save lives. Seriously. Our work improves indoor air quality, protecting families and communities. We're not just another companywe're a mission-driven team obsessed with doing things right, doing them better, and doing them together.

Want proof? Check out what our team has to say :

Employee Testimonials Playlist

What You'll Be Doing

  • Lead Scheduling Be the strategic link between sales, production, and customer satisfaction.
  • Admin Backbone Handle key admin tasks (packets, payments, state reporting) with eagle-eye accuracy.
  • Customer Care Deliver WOW experiences on every call. Resolve issues with empathy and professionalism.
  • Sales Support Convert inbound leads fast. Follow up on unsold proposals (commission if you close the deal), and generate referrals through great service.

What Makes You a Fit

  • Detail-driven with a precision mindset
  • Adaptable and comfortable switching tasks throughout the day
  • Clear, professional communicator
  • Proactive and self-startingno hand-holding required

    • Our Core Values

  • Transparent Honest, down-to-earth, and full-disclosure in every interaction
  • Empathetic We lead by listening and caring
  • Positive Optimistic in adversity, always looking for solutions
  • Progressive Constantly improving ourselves and our work

    • Pay & Benefits

  • $45,000 per year
  • Commission opportunities on closed sales
  • 5060% of health insurance premiums paid
  • Health Savings Account match (up to $1,000 annually)
  • Life Insurance
  • Voluntary benefits (Dental, Vision, Disability, Supplemental Life)
  • 3% match for Retirement Savings
  • Accrued PTO starting Day One
  • No nights. No weekends. No holidays.

    • Ready to Join a Mission with Meaning?

    Apply today and make a real impactwith a team that's got your back every step of the way.

    Start by taking our quick Culture Index survey :

    https : / / go.cultureindex.com / p / yV6d732nWz

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    Customer Experience Coordinator • Des Moines, IA, US

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