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Enterprise Analytics - Director
Enterprise Analytics - DirectorU.S. Bank • San Francisco, CA, United States
Enterprise Analytics - Director

Enterprise Analytics - Director

U.S. Bank • San Francisco, CA, United States
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At U.S. Bank, we are committed to driving banking forward with a customer‑first approach. We empower our clients with data‑driven insights and seamless experiences, ensuring they thrive in a rapidly evolving financial landscape.

Role Overview

We have an exciting high‑visibility opportunity within our Marketing, Analytics & Customer Experience (MACX) organization supporting our Enterprise Analytics & Insights team. This leader will provide leadership and oversight for our Enterprise Analytics and Insights team. The role will lead, strategize, execute, and optimize company efforts, leveraging data and insights to drive enterprise growth and effectively communicate with target audiences; analyze data and insights to evaluate business performance, drive growth, and inform strategic decision‑making.

Key Responsibilities

Data & Insights

  • Lead end‑to‑end analytics across Business Banking, leveraging data insights to improve customer acquisition, retention, and profitability
  • Identify and implement KPIs, dashboards, and performance metrics to drive business decision‑making and operational efficiencies
  • Utilize tools like SAS, SQL, Python, R, or other analytical software to analyze and interpret data
  • Apply statistical methods to analyze data and derive meaningful insights
  • Understand business goals and objectives to align insights strategies and outputs with overall business objectives and expected outcomes
  • Analyze and synthesize data to produce predictive insights, supporting business and channel partners to inform business strategies and decision‑making
  • Present data and insights in a visually appealing and easily understandable format
  • Identify, evaluate, and acquire relevant data sources and their locations, collaborate with data providers, ensure data quality and security, and maintain infrastructure

Leadership & Collaboration

  • Build and lead a high‑performing team of data scientists, analysts, and strategists, fostering innovation and continuous learning.
  • Partner with senior executives and cross‑functional teams (Business Line, Marketing, Technology, Product, and Digital) to align data analytics and insights with business objectives.
  • Act as a thought leader, presenting insights to executive leadership and influencing key strategic decisions.
  • Develop strategic plans, define goals, identify target segments, collaborate cross‑functionally, monitor trends, allocate resources, review and adjust plans.
  • Identify and address challenges, develop innovative solutions, and drive continuous improvement.
  • Quickly adapt to changing market conditions, technologies, and customer preferences.
  • Administration & general management (e.g., driving transformation, efficiency goals, financial aspects including capital expenditures, billing, contracts, & leadership and talent planning).
  • Qualifications & Experience

  • 12+ years of experience in data analytics, data science, or a related field, with a proven track record in banking, fintech, or financial services.
  • Master’s degree preferred in Data Analytics, Business, Finance, Economics, or other quantitative field.
  • Deep expertise in data analytics, predictive modeling, Power BI and PowerPoint presentations.
  • Experience with Azure Synapse and Databricks.
  • Strong knowledge of business banking products, lending, payments, and financial services for small to mid‑sized businesses.
  • Proficiency in SQL, Python, SAS, Power BI, Tableau, or similar analytics tools.
  • Strategic mindset with exceptional leadership, communication, and stakeholder management skills.
  • Expert / advanced ability to align people and culture with changes in business strategy, structure, technology and business processes.
  • Expert knowledge of and skills related to marketing technology stack and staying updated with technology trends including the ability to understand and familiarity with the concepts, principles, and techniques used in statistics.
  • Expert / advanced ability to effectively plan, execute, and oversee the selection, evaluation, and ongoing management of vendors and agencies.
  • Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short‑term and long‑term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer‑funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
  • U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

    E‑Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E‑Verify program.

    Posting may be closed earlier due to high volume of applicants.

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    Director Enterprise • San Francisco, CA, United States

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