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Patient Service Technician - HME
Patient Service Technician - HMEPartners in Home Care • Missoula, MT, US
Patient Service Technician - HME

Patient Service Technician - HME

Partners in Home Care • Missoula, MT, US
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Job Description

Job Description

Salary :

Come Work for Western Montanas Premier Home Health Agency!

Established in 1987, Partners In Home Care has been the leading non-profit home health care provider in Western Montana. Our skilled and caring team is dedicated to maintaining safety, providing excellent service, and ensuring the highest quality of care.

What We Offer :

We have a large variety of benefits and unique programs to help support our staff to maintain a happy, healthy work-life balance.

  • Generous Paid Time Off
  • Comprehensive Medical, Dental, & Vision
  • Supplemental Insurance, FSA, & HSA Account Options
  • 401k Retirement Plan with Company Match
  • Company Paid Life Insurance
  • Tuition Reimbursement
  • Annual Training Budget for Personal Development
  • Employee Assistance Program, Legal and ID Protection, Pet Insurance, Financial Wellness Program, and many more!

Job Summary

Partners In Home Care is seeking a reliable and compassionate Patient Service Technician to join our Durable Medical Equipment (DME) team. In this role, youll deliver oxygen and home medical supplies to clients, assemble and repair durable medical and respiratory equipment, and provide client training on the safe use of home medical equipment. This position plays an essential part in ensuring our patients receive the care and support they need to remain safe and comfortable at home.

Key Responsibilities

  • Drive a delivery vehicle to residences and healthcare facilities in a variety of weather conditions.
  • Complete initial set-up of oxygen and home medical equipment in a timely and courteous manner.
  • Repair and maintain respiratory and durable medical equipment through work order processes.
  • Complete all required paperwork and documentation accurately and in compliance with agency and third-party payor standards.
  • Adhere to agency and Department of Transportation driving standards.
  • Perform routine preventive maintenance, calibration, and troubleshooting on assigned equipment. Report any malfunctions promptly.
  • Participate in the on-call rotation for after-hours and emergency service requests.
  • Rotate through dispatch responsibilities with other Patient Service Technicians.
  • Follow infection control and safety policies, including cleaning and maintaining equipment per universal precautions.
  • Perform other duties as assigned by supervisor.

    • Qualifications

  • High school diploma or equivalent required.
  • Valid drivers license required.
  • Prior experience in durable medical equipment, respiratory services, or a related healthcare field preferred.

    • Physical Demands & Working Conditions

  • Frequent driving in varied weather conditions.
  • Ability to perform medium lifting on a frequent basis.
  • Position involves sitting, standing, kneeling, bending, and squatting throughout the workday.
  • Occasional exposure to blood and bodily fluids.
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    Patient Service Technician • Missoula, MT, US

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