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Customer Support Representative

Customer Support Representative

Sales MatchPhoenix, Arizona, United States
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Job Title : Remote Customer Support Representative

Hourly Pay : $17 - $23 / hour

Summary :

We’re looking for friendly, dependable individuals to join our team as Remote Customer Support Representatives. In this role, you’ll work from home and help customers by phone, email, or chat, handling questions about orders, accounts, and general service information. You’ll be the first point of contact for many customers, offering timely support and ensuring they feel heard and assisted. This is a great opportunity if you enjoy helping others and want a stable, flexible remote job with room to grow.

Job Responsibilities :

  • Respond to inbound calls, chats, and emails about customer accounts or services

Share product details, resolve basic issues, or update order status

Use internal tools to log customer conversations and update records

Follow easy-to-use scripts and step-by-step documentation

  • Route more complex issues to the right team or department when needed
  • Maintain a calm, helpful tone during every interaction
  • Qualifications :

    Friendly, professional communication and writing skills

    Able to multitask while navigating computer tools

    Dependable, focused, and comfortable working independently

    Quiet home workspace and stable internet connection

  • Prior experience in customer service or support roles is helpful but not required
  • Perks & Benefits :

    Competitive hourly pay : $17 - $23

    100% remote with flexible scheduling

    Paid training and ongoing support

    Supportive and collaborative team culture

    Opportunities for advancement into senior support or team lead roles

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    Customer Support Representative • Phoenix, Arizona, United States

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