Neighbor Care Afternoon & Weekend Assistant
About Mobile Loaves & Fishes
Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs : Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.
About the Role
The Neighbor Care Afternoon & Weekend Assistant supports the mission of MLF's Neighbor Care team to settle, cultivate, and care for our formerly homeless neighbors at Community First! Village. This role helps create a consistent and welcoming presence in the afternoon s and on Saturdays by staffing key community spaces like the Living Room, supporting events and volunteer engagement, and assisting with day-to-day communications and coordination. It's a hands-on, relational role that contributes to building a strong sense of community.
This is a part-time, non-exempt position reporting to the Neighbor Engagement Manager. The role requires afternoon and evening availability during the week and daytime availability on Saturdays . Schedule flexibility is required , as hours may shift depending on the needs of the team and Village activities. The Neighbor Care Afternoon & Weekend Assistant will office at Community First! Village l ocated at 9301 Hog Eye Road, Austin, TX 78724.
Duties & Responsibilities
- Provide staffing for evening and weekend coverage in order to assist the Neighbor Care (NC) team, promote a culture of Community, and provide additional volunteer opportunities
- Collaborate with the Neighbor Engagement team to steward volunteers and events, staff the Living Room and perform various tasks as needed in the evenings and on Saturday.
- Empower volunteer groups and volunteers to be creative with the ways they engage with neighbors at the Living Room or neighbor events
- Support recurring volunteers by inviting them into community and by managing follow up communications and appreciation
- Relay information to neighbors : update bulletin boards, post flyers, deliver birthday meals, deliver individual messages, write messages on our virtual forms of communication, and maintain our public facing calendar for neighbor events
- Participate in Neighborhood Council Meetings and support communication between Council Members and Neighbor Care
- Support Neighbor Leaders in welcoming neighbors and volunteers into community spaces
- Coordinate with onsite partners to increase evening and weekend coverage in their programs and onsite events
- Respond to neighbor issues or emergencies as they may arise
- Document and share vital information with the rest of NC staff
- Attend monthly staff meetings, Neighbor Care team meetings, and other meetings as required
- Other Duties & Responsibilities as needed
Knowledge , Skills , Abilities & Princip les
MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally.Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals .Experience working with individuals facing physical or mental health challenges, substance use, or the effects of long-term trauma.Demonstrates patience, compassion, professionalism, and the ability to work joyfully with diverse and vulnerable populations.Strong interpersonal skills and ability to build effective working relationships with staff, neighbors, and volunteers.Highly organized, self-motivated, and detail-oriented .Flexible and adaptable; able to navigate change and develop alternative plans as needed.Collaborative team member who can also take initiative and work independently.Action-oriented; energized by problem-solving and willing to act even with limited information.Good judgment, common sense, and strong listening and communication skills.Able to manage multiple tasks in a fast-paced, community-focused environment.Must have a valid driver's licenseWork Environment & Physical Demands
Ability to move about all phases of Community First! VillageAbility to frequently move supplies, furniture, and home goods of at least 50 lbs.Ability to work extended periods in outdoor weather conditionsBenefits
Generous Paid Time Off & Holiday PayMatching 401(k) Retirement PlanCorporate Discount ProgramProfessional Development OpportunitiesEmployee Assistance ProgramPaid Parental LeaveWellness Partnership BenefitsMLF PURPOSE / VISION
We empower communities into a lifestyle of service with the homeless.
MLF MISSION
We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need.
GOALS
Transform the way people view the stereotype of those who find themselves homelessR econnect the homeless to self, family and communityHelp the chronically homeless rediscover and utilize their God-given talents to do purposeful workC onnect human to human, heart to heart through the fellowship of food and hospitalityInspire people into a lifestyle of abundance by giving their best firstBELIEF STATEMENTS
The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family :
God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed lifeBy virtue of being created by God in His image, we are all called to live in community and relationship with Him through each otherThe family is the original cell of social lifeYou shall love your neighbor as yourselfAll members of the human family are equal in dignityThe Lord God took the man and settled him in the Garden of Eden to cultivate and care for it. Gen 2 : 15CORE VALUES
M LF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around.
This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart.
Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values :
Faith : We define Faith as the foundational belief that our world and all our work belong to God. This allows us to engage our work with joy and lightheartedness, knowing that we are not ultimately in control.Humility : We define Humility as rightly viewing oneself as a single piece of a grander story. This humility leads to a view of oneself that is neither too high nor too low.Generous Spirit : We define a Generous Spirit as a readiness to give more grace, mercy, and hospitality than is necessary or expected. This posture allows us to see others for who they are, not what they do.Integrity : We define Integrity as a wholehearted commitment to doing right by God, ourselves, and others. This wholeheartedness shows itself in consistently choosing honesty, responsibility and ownership in all actions and decisions.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.