Position : Supervisor, Labor and Conversions
Department : Venue Operations
Reporting Relationship : Reports to the Manager, Labor and Conversions
Status : Full-Time (Non-Exempt)
Position Summary
This Supervisor, Labor and Conversions, will be responsible for the venue's labor team and event operations for private, internal and major events at Tepper Sports & Entertainment properties. This position will report to the Manager, Labor and Conversions.
Primary Responsibilities
- Coordinate event preparation, conversions and breakdown for private, internal and major events
- Lead the execution of all labor requests from Tepper Sports and Entertainment staff.
- Create and disperse weekly labor schedules that include when labor will be on-site and tasks will be completed.
- Collect, track, and allocate labor expenses as they relate to the correct event
- Coordinate venue conversions between major events to include labor and necessary rental equipment to complete tasks
- Coordinate internal equipment usage, including the tracking of our stadium inventory as it relates to conversions, and events.
- Coordinate event operations in collaboration with Manager, Labor and Conversions, to include gate set up, equipment needs, and additional logistics related to building readiness.
- Participate in meetings and discussions with stadium vendors and the venue's labor union as it pertains to labor and event operations.
- Work closely with the events teams and attend weekly meetings to understand logistics related to venue set up.
- Special projects as assigned by the Manager, Labor and Conversions
- Actively participate in executing private, internal and major events as needed
- Ensure stadium cleanliness and organized storage areas
- Additional related duties as assigned
Minimum Qualifications
Bachelor's degree required3-5 years of full-time event and operations experienceMust have a valid US Driver's licenseMust pass pre-employment screeningsMust be able to work flexible, non-traditional hours including nights, weekends, and holidays as neededPreferred Qualifications
Proficient in Microsoft Office, Momentus Elite, and Social TablesExperience working in collaboration with labor unionsExperience in an operations position in an arena or stadium with knowledge of event set up and building readiness.Experience working with vendors integral to executing arena or stadium eventsBachelor's degree in Sports and Entertainment Management, Event / Facility Management, or related fields.Skills for Success
Previous experience working in event operationsAbility to work independently with minimal supervisionMust possess strong customer service skillsStrong work ethic and attention to detailStrong verbal and written communication skillsWorks well within a collaborative, team-driven, and goal-based environmentWorks well under pressure while maintaining a positive attitudeMust maintain complete confidentiality of privileged, and / or sensitive informationMust be flexible to work evenings and / or weekends and all Stadium events, including events held on weekends, nights, and holidays when necessaryAbility to prioritize workload to manage time and tasks while ensuring prompt responses and on-time deliveryMust be a team player, reliable, and dependablePhysical Requirements
Ability to meet physical demands of the job which include lifting (up to 50 lbs), standing, stooping, and walking for an extended period of timeStanding for extended periods of timeSitting and working at desk on a computerWalking through the stadium which may include stairsAbility to work in outdoor stadium environments which may include inclement weatherWork Environment
This position operates in a professional office environment and outside in a stadium facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. This position works a minimum of 40 hours per week.
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.