Manager Information Technology 2

Requisition ID : R10181734

Category : Information Technology

Location : Unknown City, California, United States of America | Unknown City, Florida, United States of America | Unknown City, Maryland, United States of America | Unknown City, Virginia, United States of America

Clearance Type : None

Telecommute : Yes- May Consider Full Time Teleworking for this position

Shift : 1st Shift (United States of America)

Travel Required : Yes, 10% of the Time

Positions Available : 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.

Northrop Grumman's Enterprise Compute Services (ECS) organization is seeking an experienced and results-driven Manager to lead our IT Performance Intelligence Team supporting Enterprise Server and Storage infrastructure services. The Performance Intelligence Manager acts as a key driver in ensuring IT systems operate at peak efficiency and align with business objectives. The role focuses on overseeing the development, implementation, and optimization of performance monitoring and reporting tools, ensuring the delivery of actionable insight to enhance IT systems, processes, and services. This role is 100% virtual / work from home, preferably near a major Northrop Grumman location. Working virtually is subject to change based upon business conditions.

Responsibilities will include, but not be limited to, the following :

Strategic Planning and Execution :

Collaborate with IT leadership to align performance intelligence strategies with business goals

Drive initiatives to enhance IT service delivery by leveraging data-driven insights

Collect, analyze, and use data from various sources to help make informed decisions

Propose business strategy by using data and analytics to anticipate changes and drive results

Identify potential risks and challenges by analyzing data trends

Create reports and presentations that use data visualization and storytelling to communicate findings to stakeholders

Create processes for effective data analysis and reporting

Performance Monitoring and Reporting :

Develop and oversee the implementation of IT performance metrics and KPIs

Ensure accurate and timely reporting of IT performance dashboards to stakeholders

Monitor trends, identify performance bottlenecks, and recommend solutions

Partner with cross-functional teams to ensure alignment on performance goals

Release and Change Management :

Develop and oversee the release process within an agile framework

Lead the planning, coordinating, communicating, and managing of the entire release process

Plan release cycles, managing risks, and closely monitoring progress

Develop and oversee engagement and development needed to gain adoption and support implementation of changes

Leadership and Team Management :

Lead, mentor, and develop a team dedicated to overseeing the development, implementation, and optimization of service performance

Foster a collaborative team culture focused on innovation, accountability, and continuous improvement

Manage team workloads, prioritize tasks, and allocate resources

Promote a culture that values and uses data in decision-making

Process Optimization & Compliance :

Identify and implement process improvements to enhance IT system performance

Ensure compliance with industry standards and regulatory requirements

Basic Qualifications :

Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) or Data Analytics with 8 years of experience or Master of Science, Technology, Engineering, or Mathematics (STEM) degree with 6 years of relevant experience OR an Associates Degree in a STEM field with 10 years of relevant experience OR a High School Diploma with 12 years of relevant experience.

5+ years of experience in IT performance management, analytics, or similar role

Exceptional analytical, problem-solving, and decision-making skills

Proficiency in analyzing complex datasets to extract actionable insights

Demonstrated strong leadership qualities

Strong understanding of IT infrastructure performance monitoring tools

Proficiency working in server and storage infrastructure environments

Experience with SAFe Agile practices

Experience with business intelligence tools such as Tableau or Power BI.

Preferred Qualifications :

Knowledge of programming languages like SQL or Python

Risk and Opportunity Management experience

Agile Certifications

Knowledge of IT security procedures

Salary Range : $129,300 - $193,900

Employees may be eligible for a discretionary bonus in addition to base pay. Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, and paid time off (PTO).

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity / Affirmative Action Employer. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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