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Leader in Training

Leader in Training

Green Thumb IndustriesEffingham, IL, United States
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The Role

The Leader in Training (LIT) is a n adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences . As part of the leadership team, you have a key role in actively supervising the dispensary's daily operations , communicating priorities to team members , and optimizing the customer journey . As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.

Responsibilities

Operations

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  • Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.

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  • Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management.

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  • Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.

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  • Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.

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  • Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.

    • Experience

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  • Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.

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  • Participate in "Leader On Duty" shifts to p rovide active supervision , team member recognition, and redirect behaviors to support the customer journey.

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  • Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.

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  • Lead by example and mo tivate team members to deliver Loyalty goals.

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  • Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.

    • People

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  • In partnership with the G eneral Manager or A ssistant General Manager , build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members .

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  • Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.

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  • Help facilitate the store's team member badging process with local and state agencies.

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  • Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.

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  • Perform other duties as needed.

    • Qualifications

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  • At least three years of customer service or retail experience, with at least one year in a supervisory role .

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  • Cannabis experience preferred

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  • Inventory control experience preferred

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  • Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs

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  • Must have reliable, responsible and dependable attendance.

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  • Must be 21 years or older.

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  • Must pass any and all required background checks.

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  • Must possess a valid driver's license or state ID.

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  • Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb

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  • Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.

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  • Prior cannabis experience not required

    • Skills

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  • Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.

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  • Meet timelines consistently and be able to work under pressure effectively.

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  • Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.

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  • High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.

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  • Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email

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  • Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.

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  • Adapts and thrives in a demanding, fast-paced environment

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  • Possesses a high level of critical thinking

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  • Operates with a high level of professionalism and integrity, including dealing with confidential information

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  • Ability to resolve conflict, handle employee and customer complaints, and settle disputes

    • Additional Requirements

    Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)

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  • Move about the dispensary in order to fulfill work assignments and assist employees and patients and / or customers in various locations of the dispensary

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  • Remain in a stationary position, if required, to meet the needs of the business

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  • Converse and communicate with individuals and groups of people directly

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  • Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email

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  • Prepare patient and customer orders by moving and placing products

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  • Inspect and receive detailed information, such as patients' and / or customers' dates of birth, in-store or online orders, or inquiries

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  • Move inventory and materials weighing up to 30 pounds independently

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  • Position self to move inventory and materials in storage areas

    • Working Conditions

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  • Patient and / or customer-facing environment

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  • Ability to work outdoors in varying and sometimes adverse weather conditions

  • ","469777815" : "hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">
  • Exposure to cannabis and / or allergens that might be present in an environment where cannabis is present and prevalent

    • The pay range is competitive and based on experience, qualifications, and / or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

    Green Thumb Pay Range

    $20 — $21 USD

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    Leader In Training • Effingham, IL, United States

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