Sales Manager

Sales Manager

The Sanderling Resort is hiring a full-time Sales Manager with availability to work a hybrid flexible schedule.

Position and Key Responsibilities :

• Achieve the financial objectives of the property in their managed area for market segments actively being worked.
• Works collaboratively with the sales team to ensure sales efforts are coordinated and not duplicated.
• Build and strengthen relationships with existing and new customers to enable future bookings.
• Handling and resolving customer complaints regarding a product or service.
• Serving as the face of the organization to internal and external partners.
• Developing and maintaining relationships with key clients.
• Identifying emerging markets to find new sales opportunities.
• Participates in sales calls, phone solicitation / prospecting, and market analyses to acquire new business and / or close on business.
• Executes and supports operational aspects of business booked (i.e. generate proposal, writing contracts, and customer correspondence)
• Provide excellent customer service consistent with the daily service of the company.
• Set a positive example for guests.
• Works collaboratively with the Sales and Marketing teams to promote initiatives.
• Submit weekly activity reports.
• Initiate and execute agreements on the company's behalf in alignment with the property's standards.

Skills / Knowledge Required :

Qualification Standards :

Due to the dynamic nature of the hospitality industry, the Sales Manager may be required to work varying schedules to reflect the business needs of the Hotel, including but not limited to weekends and holidays.