Technical Records Specialist 1, Marketing & Recruitment for the College of Techn

Technical Records Specialist 1, Marketing & Recruitment for the College of Technology (1975)

Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

Job Description

Provides a variety of records support functions; reviews and processes documents; determines and explains compliance with laws, rules, regulations and policies and takes appropriate action; maintains a manual or computerized records system; performs related work. This position is not eligible for visa sponsorship at this time. The successful candidate will support the Marketing and Recruitment Office within the College of Technology.

Key Responsibilities

40% CRM Management - Train on how to use ISU CRM system to provide necessary reports, data input, dashboard creation, and any necessary function to support student services and marketing and recruitment efforts.

40% Dual Enroll System Management - Support CTE Transition Coordinator with dual credit student registrations and school reports.

20% Day to day office support functions - Support Marketing and Recruitment office with telephones, customer service, and event support when necessary.

Minimum Qualifications

Experience :

Monitoring a records system to identify and correct errors.

Researching a variety of sources to resolve problems.

Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments.

Entering and retrieving data using a computerized records system.

Specialty Requirements - Some positions at ISU may require one or both of the following :

Some knowledge of medical terminology and the general benefits of Medicaid, Medicare and major insurance companies.

Experience working with sensitive or restricted data.

Additional Information

ISU minimum for this classification is $17.25 / hour. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off / sick leave accrual. To be considered for this opportunity, apply on or before October 30, 2025. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.