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Counter Attendant

Counter Attendant

Summer Salt LLCBar Harbor, ME, US
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Job Description

Job Description

Description : Job Summary

As a Picnic Counter Attendant, you help to set the tone for our guests' stay, by providing a welcoming experience and knowledge of menu and gift shop items. Counter Attendants, work in a fun fast paced environment, provide customers with exceptional service, take orders and recommend products.

Some Areas of Responsibility

  • Engage with guests as they make food and beverage decisions.
  • Stay up to date on menu offerings and specials.
  • Complete counter orders including specialty coffee, desserts and ice cream.
  • Enter orders, deliver food and beverages.
  • Process payments and make change.
  • Balance cash drawer and run daily reports.
  • Create and nurture a fun, family-style work environment.
  • Uphold our high sanitation and safety standards.
  • Complete pre and post shift checklists.
  • Follow scheduled shifts, break and lunch requirements.
  • Effectively communicate with all departments.
  • Other duties as assigned by leadership.

Success Factors :

  • Ambassador of Joy : Embody and promote a culture of positivity and enthusiasm, ensuring that both guests and staff feel welcomed, valued, and inspired.
  • Customer-Centric Focus : Understand and anticipate the needs of both internal and external guests, consistently exceeding expectations.
  • Meticulous Attention to Detail : Deliver work that is precise, thorough, and up to the highest standards of luxury hospitality.
  • Effective Communication : Provide clear, concise, and actionable information to ensure colleagues, guests, and stakeholders are well-informed.
  • Ownership & Accountability : Take full responsibility for tasks, ensuring they are followed through to achieve the desired results.
  • Foster Team Collaboration : Work collaboratively within teams, motivating others to sustain exceptional levels of performance.
  • Build Strong Relationships : Establish trust and foster cooperation with colleagues, guests, and partners to promote mutual success.

    • Requirements :

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    Counter • Bar Harbor, ME, US

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