Duties / Responsibilities :
- Install and implement LAN and wireless infrastructure including switches, cabling, APs, and other components.
- Troubleshoot and resolve moderately complex network issues and implement root cause prevention.
- Monitor and optimize network performance, document incident resolution paths.
- Maintain and update SOPs, diagrams, and technical documentation.
- Assist in hardware / network design, configuration, and infrastructure planning.
- Maintain a complete and updated network equipment inventory and assist in lifecycle planning.
Evaluate new networking technologies and provide integration recommendations.
Facilities and Dashboard Support Tasks :
Collaborate with Facilities and Finance to update the master inventory of DSS locations, including :o Property ownership (county / private / DSS lease)
o Address, county, square footage, network bandwidth.
o Parking details, access control systems
o Price / cost, DSS positions assigned to facility.
Work directly with James on floor plan / system inventory updates.Add details to office floor plans including workstations and equipment placements.Produce and maintain a centralized dashboard (working jointly with relevant DTS staff) that :o Displays all facility data.
o Provides links to floorplans (PDF / CAD)
o Pulls in DSS personnel count, facility components, and system data.
Ensure facility data is well-documented and available in reportable format.Additional Project-Based Tasks :
Perform physical audits and cleanup of network closets, labeling and organizing to industry standards.Update and maintain CAD / PDF “as-built” network diagrams, including cable pathways, patch panels, and rack layouts for all 68 DSS office locations.Conduct on-site cellular signal strength assessments using SIM-based tools to support SD-WAN carrier selection.