Remote Sales Customer Service Expert

A company is looking for a Sales Customer Service Expert for evening and overnight shifts, remote.

Key Responsibilities

Handle and respond to all customer inquiries effectively

Provide excellent customer service through active listening and proactive issue resolution

Track call-related information for auditing and reporting purposes

Required Qualifications

High School Diploma or equivalent

Minimum of 6 months of customer service experience

Must be 18 years of age or older

Ability to type at least 25 words per minute

Comfortable with desktop computer systems and general knowledge of Windows-based systems