BHI QI Training Specialist

Salary : Depends on Qualifications

Location : Baton Rouge, LA

Job Type : Unclassified

Job Number : R-001860

Department : University of New Orleans

Opening Date : 10 / 01 / 2025

Job Duties and Other Information

Please click HERE to apply.

• The Designs, develops, and delivers training programs to build staff capacity for the Office of Public Health's (OPH) Bureau of Health Informatics (BHI)
• Collaborates with internal teams and external partners to assess training needs and align Quality Improvement (QI) efforts with public health goals.
• Facilitates workshops, webinars, and learning collaboratives that support performance improvement, health equity, and population health outcomes.
• Integrates QI frameworks with public health accreditation standards, program evaluation, and data-driven decision-making.
• Develops and revises the Electronic Health Record (her) New User Training plan, competency assessment tools, and applicable resources to address key performance indicators identified.
• Delivers regularly scheduled trainings and develop training content..
• Develops end user surveys, training evaluations, and training reports to support data modernization activities and report on work plan deliverables.
• Recommends staff development opportunities that support the QI plan and reinforce quality measure deliverables.
• Participates in Continuous Quality Improvement activities, team projects and training interventions to support identified opportunities
• Utilizes case studies, evidence based research, subject matter expertise, and technology to deliver the best learning experience to varying skill levels, adapting to accommodate audience, with the goal of reaching a baseline across all users.
• Reviews evaluations of training courses, objectives and accomplishments to report findings.
• Works with agency technology partners to transition applicable trainings / attestations to the agency learning solution (LSO).
• Assesses EHR skills of providers, clinical and clerical staff via system generated reports and surveys to recommend appropriate training and promote end-user success.
• Utilizes various learning modalities to ensure consistent quality, compliance to standards, and improving processes within the agency.
• Other tasks as assigned.

QUALIFICATIONS

REQUIRED :

Benefits for unclassified employees are determined by the individual hiring authority.