Financial Systems And Services Team Supervisor
Are you ready to embrace the opportunity to make the lives of King County's residents better by bringing your leadership skills to a team with deep experience and expertise in supporting the accounting and finance business processes of County agencies? Come join our team! The Financial Management Section (FMS) of the Finance and Business Operations Division (FBOD) seeks a sharp problem solver who is highly proficient in the technology used by large organizations to support complex accounting operations as Financial Systems and Services Team (FSST) Supervisor. Our ideal candidate is a leader who thinks about problems holistically, understands the technologies that drive modern business processes, and can lead the effort to bring standardization to an interconnected web of financial business processes and data using Oracle and supporting technologies.
The FSST Supervisor provides guidance and support to a team of eight (8) functional analysts and project managers who train, configure, test, and process transactions within the county's finance applications. Working hand-in-hand with the county's technologists, this team improves business processes and the technology supporting those processes across the county's 61 lines of business. The ideal candidate combines end-user technology acumen, a passion for supporting County agency delivery of community programs through strong partnerships and strong leadership skills to bring out the best in their team. Leadership in County government includes managing a diverse group while exemplifying fairness, strong listening skills, approachability, and promoting a cooperative work environment. We are looking for someone who is passionate about continuously creating new ways to improve business processes and who thrives on encouraging others to do their best to achieve mutual goals.
The Financial Management Section is part of the larger Finance and Business Operations Division portfolio of countywide services. Operating as an internal service fund, FBOD's vision is "Count on Us" reflecting the division's deep-seated commitment to customer success, equity, employee engagement, resource stewardship, and operational excellence.
Scope of Job Duties
- Hire, coach, train, and motivate the team. Prioritize and identify workload, provide feedback, and recognize accomplishments. Conduct performance evaluations, monitor work quality and quantity, establish performance metrics and coach based on those metrics. Discuss individual performance with employees and recommend training and development plans.
- Work collaboratively as a member of the FMS management team and FBOD extended leadership team to coordinate activities of the unit with others in FMS and FBOD, providing the best customer experience possible.
- Provide thought leadership within FMS on how the unit, using its deep core competencies in applying technology to solve business problems, can improve the work environment and quality of the work product across FMS. Take the lead in defining the role of artificial intelligence, scripting, data warehousing, analysis, and other tools with broad applicability across the section.
- Facilitate process improvement using LEAN principles and techniques to provide an environment where engaged team members work collaboratively to create memorable experiences for the unit's customers.
- Develop, implement, and maintain policies and procedures to ensure compliance to applicable laws and best practices.
- Lead business process improvement and standardization using technology and other tools.
- Assist and guide County agencies in the analysis, research and resolution of complex accounting issues.
Minimum Qualifications
Experience leading or supervising, coaching, and motivating team members to work to their full potential and capabilities with the ability to create a positive work environment within a team.Experience providing enterprise resource planning (we use Oracle EBS) system functional and / or operational support.Experience building trusted partnerships with internal and external customers through transparency, exceptional customer service, and resolving differences respectfully.Ability to think strategically and be analytical when understanding problems and anticipating potential issues while seeing the big picture.Support FBOD's culture of continuous improvement in all aspects of our operations including transparent goal-setting, visual management of current state compared to goal / target, idea generation and prioritization, measuring successes, celebration of accomplishments and turning times when things don't go as planned into learning opportunities.Strong communication, interpersonal, writing and customer service skills.Expert level of desktop technology proficiency including experience using advanced MS Office productivity tools in your daily work.Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products.Ability and dedication to incorporating equity and social justice principles into service delivery.We would love it if you have :
Experience with LEAN processes and principlesExperience with SharePoint, MS Teams and other collaborative online toolsExperience with Groovy, Python, Visual BASIC for Applications, or other scripting languagesExperience with low-code applications like Oracle APEX, Microsoft Power Automate, and Microsoft PowerAppsKing County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs :
Excellent medical, dental, and vision coverage optionsLife and disability insuranceRetirementTransportation program and ORCA transit pass12 paid holidays each year plus two personal holidaysGenerous vacation and paid sick leavePaid parental, family and medical, and volunteer leavesFlexible Spending AccountWellness programsOnsite activity centersEmployee Giving ProgramEmployee assistance programsFlexible schedules and telecommuting options, depending on positionTraining and career development programs