Site Manager, Operations - AMZ8071.8

Site Manager, Operations

Employer : Amazon.com Services LLC

Location : Prince George, VA

Multiple Positions Available :

1. Responsible for budgetary, people development, and operations objectives for a Fulfillment Center.

2. Responsible for all aspects of operation or functions at the site.

3. Manage and lead a team of Operations and Area Managers, coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the Fulfillment Center.

4. Use Lean and Six Sigma Process Improvement methodologies and performance metrics to increase efficiency within processes.

5. Drive creation of quality initiatives, process change initiatives, and other Lean initiatives to enable functional area and the Fulfillment Center to meet and exceed business plan.

6. Responsible for the overall safety, quality, performance and customer experience of either Inbound or Outbound operations. Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.

7. Set and clarify requirements and expectations for Area Managers.

8. Measure performance, provide feedback, and hold Area Managers accountable for their performance and the performance of their departments.

9. Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

10. Ensure that best practices are shared across all departments, shifts, and among the network.

11. Approximately 15% domestic travel required.