A company is looking for a Customer Service Representative to provide exceptional service for a luxury retail client.
Key Responsibilities
Deliver world-class customer care through inbound and outbound calls
Build genuine emotional connections with customers while maintaining professionalism
Utilize systems and collaborate with internal teams to ensure timely issue resolution
Required Qualifications
At least a High School Diploma or equivalent
A minimum of 2+ years in retail customer service experience
Experience working from home
Must pass a Typing Test (minimum 60 WPM)
Tech-savvy and comfortable using CRM tools and online communication platforms
Customer Service Representative • Phoenix, Arizona, United States