Student CEO (HOLY FAMILY UNIVERSITY)
Accepting applications for Spring 2026 and future semesters!
Reports to : Operations Lead
Classification : Full-time, seasonal
FLSA Status : Non-Exempt
Pay Type : Hourly
Scope : 1 cafe
Location : In-person at assigned cafe
Job Summary : The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with unparalleled ownership of a business while developing leadership skills across team development, community engagement, and financial management.
What You Will Own :
- Team Development : Build and lead a high-performing team of peers through effective recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture.
- Community Leadership : Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives that demonstrate Saxbys' commitment to making life better.
- Financial Management : Drive cafe profitability by managing sales growth, labor costs, inventory, and overall operational efficiency while maintaining Saxbys' high standards for product quality and guest experience.
- Brand Representation : Serve as the face of Saxbys on campus, effectively communicating the company's mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.
Who You Will Support :
Operations Lead : Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to continuously improve operations.Marketing Team : Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales.Recruiting Team : Assist in identifying, recruiting, and developing talent for both cafe positions and future Student CEO succession planning.Who You Will Supervise :
This position will supervise an average of 15 direct reports
What Success Looks Like :
Cafe achieves or exceeds budgeted revenue targetsCafe operates at or above budgeted Net Operating Income30%+ of cafe staff are developed into Team LeadsGuest satisfaction metrics consistently above 4.5 / 5Where You Excel :
Confident CommunicatorDeveloper of Individual ContributorsMaster of PrioritizationAdaptable to ChangeAutonomous Problem SolvingFinancial AcumenWhat You Have Done :
Completed at least one year of undergraduate studiesPrior Saxbys cafe experience preferredDemonstrated leadership experience in academic, professional, or volunteer settingsExperience in customer service, hospitality, or retail preferredWhat is Required :
Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities.Must be an undergraduate student of the partner organization in good academic standingAbility to work 30-40 hours per week during cafe operating hoursPhysical requirements :Able to stand, walk, and smile for extended periods of timeAble to stoop and kneelPush, pull, lift or carry up to 35 lbsAscend or descend ladders, stairs, ramps