User Experience Senior Designer, Service

User Experience Senior Designer, Service We invest in our employees at T-Mobile. Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards.

Take the next step in your career now, scroll down to read the full role description and make your application.

Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

The Senior Product Designer will contribute to the product design team and uphold standard processes in user experience design for our customers. You will build alignments around features and implement design thinking with a deep understanding of how to marry the needs of our business customers with digital experiences that deliver.

Job Responsibilities

Lead and guide a small team of designers to ensure high-quality output, while also crafting and evolving design principles, guidelines and patterns.

Produces user journeys, wireframes, prototypes, and final UI using design systems with minimal oversight. Has vast knowledge of benchmarking and competitive analysis.

Ability to work hand and hand with project and product managers to plan, build and implement with success while balancing multiple projects in a fast-paced environment.

Collaborates with Development, Research, Product Management, Design and Accessibility to maintain consistency across the digital ecosystem and address cross-application design challenges.

Gives high-level design strategy across the company with collaborators doing weekly presentations with leadership.

Provides feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns.

Strong consulting / partnership / problem solving skills, identifies and works within an ambiguous environment.

Education

Bachelor's degree in computer science or related field or equivalent experience required.

Work Experience Required : 4 plus years related working experience.

Preferred Experience

3 plus years Figma experience

Strong communication skills

Sophisticated user journey experience

Knowledge, Skills and Abilities

User Experience and Interface Design (Required)

Communication (Required)

Presentations (Required)

At least 18 years of age

Legally authorized to work in the United States

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.

#J-18808-Ljbffr