Business Analyst
Jackson, MS Remote
One Year Project
Position Description and Job Skill Set
- Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business
- Processes using industry-standard notations (e.g., BPMN)
- Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required
- Analyze future-state workflows for improvement and optimization opportunities
- Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that
- Business Process documentation aligns with project objectives and timelines
- Provide expertise in process mapping, modeling techniques, and best practices transition knowledge and documentation to MDCPS at the close of the project
- Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation
- Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders
- Manage project "open items" pertaining to Business Process and / or Methods & Procedures to closure leveraging
- Business Process Flows and Methods & Procedures documents of record
- Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects
- Maintain Business Process and Methods & Procedures documents of record for the project team
Required Skills / Experience
Bachelor's degree in Business, Information Systems, or a related fieldProven experience as a Business Process Modeler or similar roleProficiency in using business process modeling tools (e.g., Visio, Lucidchart, or dedicated BPM tools)Strong understanding of business process modeling notations, particularly BPMNExcellent analytical and problem-solving skillsEffective communication and collaboration abilitiesKnowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferredState Government experience and specific experience in DHS or Child Welfare domains is preferredDetail-oriented with a focus on producing high-quality deliverablesPreferred / Not Required
Experience working on child welfare projects