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REQT : Direct Client : Business Analyst @ Jackson, MS – Remote

REQT : Direct Client : Business Analyst @ Jackson, MS – Remote

KSN Technologies. IncJackson, MS, United States
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Business Analyst

Jackson, MS Remote

One Year Project

Position Description and Job Skill Set

  • Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business
  • Processes using industry-standard notations (e.g., BPMN)
  • Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required
  • Analyze future-state workflows for improvement and optimization opportunities
  • Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that
  • Business Process documentation aligns with project objectives and timelines
  • Provide expertise in process mapping, modeling techniques, and best practices transition knowledge and documentation to MDCPS at the close of the project
  • Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation
  • Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders
  • Manage project "open items" pertaining to Business Process and / or Methods & Procedures to closure leveraging
  • Business Process Flows and Methods & Procedures documents of record
  • Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects
  • Maintain Business Process and Methods & Procedures documents of record for the project team

Required Skills / Experience

  • Bachelor's degree in Business, Information Systems, or a related field
  • Proven experience as a Business Process Modeler or similar role
  • Proficiency in using business process modeling tools (e.g., Visio, Lucidchart, or dedicated BPM tools)
  • Strong understanding of business process modeling notations, particularly BPMN
  • Excellent analytical and problem-solving skills
  • Effective communication and collaboration abilities
  • Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred
  • State Government experience and specific experience in DHS or Child Welfare domains is preferred
  • Detail-oriented with a focus on producing high-quality deliverables
  • Preferred / Not Required

  • Experience working on child welfare projects
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    Client Analyst • Jackson, MS, United States