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Pharmacy Technician Care Manager

Pharmacy Technician Care Manager

EPIC Health System LLCSouthfield, MI, US
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Job Description

Job Description

Pharmacy Technician - Care Manager

Location :   Southfield, MI

Job type :   Full time

Schedule :

  • During training period : 9 : 30am-5pm
  • After training period : Flexibility to choose between :

8am-4pm

  • 9am-5pm
  • 10am-6pm
  • or 8am-6pm 4 days / week
  • Monday-Friday (unless you chose to work 4 days / week), no weekends
  • Transform Medication Management with EPIC Health

    At EPIC Health, we’re not just improving healthcare—we’re redefining it. We believe every patient deserves personalized, comprehensive care that delivers real results. As a Pharmacy Technician - Care Manager, you’ll play a vital role in ensuring patients receive the medication support they need to live healthier lives. If you’re ready to combine your pharmacy expertise with a passion for making a difference, this is your opportunity.

    What You’ll Do

    Medication Reconciliation

  • Review and document patients’ medication histories for accuracy and completeness.
  • Collaborate with pharmacists and care teams to resolve discrepancies in medication lists.
  • Patient Education and Support

  • Educate patients on medication use, side effects, and adherence strategies tailored to their needs.
  • Address patient inquiries or connect them with the appropriate provider for further support.
  • Medication Adherence Monitoring

  • Use EHR systems and other tools to track adherence to prescribed regimens.
  • Proactively follow up with patients at risk of non-adherence and communicate concerns to care teams.
  • Care Coordination

  • Assist with transitions of care, ensuring seamless medication management during discharges or care setting changes.
  • Coordinate medication refills, prior authorizations, and delivery services to keep patients on track.
  • Data Entry and Documentation

  • Maintain accurate, up-to-date patient records in the EHR system.
  • Document patient interactions, interventions, and communications to support continuity of care.
  • Support for Healthcare Teams

  • Collaborate with pharmacists to identify potential drug interactions or contraindications.
  • Provide data and insights to enhance care plans and improve patient outcomes.
  • Compliance and Quality Assurance

  • Ensure adherence to HIPAA, state pharmacy laws, and all relevant regulations.
  • Participate in quality improvement initiatives aimed at improving patient safety and medication management outcomes.
  • What You Bring

    Qualifications

  • Certification : Current Pharmacy Technician License from a recognized certifying body (e.g., PTCB or NHA).
  • Experience : Previous experience in a pharmacy setting, ideally with a focus on care management or chronic disease management.
  • Knowledge : Strong understanding of pharmacology, medication therapy management (MTM), and patient-centered care practices.
  • Skills

  • Technology Proficiency : Familiarity with EHR systems, pharmacy software, and telehealth tools.
  • Communication : Excellent verbal and written communication skills for patient and provider interactions.
  • Attention to Detail : Exceptional accuracy in documenting patient information and managing medication orders.
  • Problem-Solving : A proactive approach to identifying and resolving medication-related issues.
  • Why Join EPIC Health?

    What We Offer

  • Competitive Compensation : Recognizing your expertise and contributions.
  • Comprehensive Benefits : Health, dental, vision, and more to support you and your family.
  • Professional Growth : Opportunities for continued education and career advancement.
  • Collaborative Culture : Work alongside a passionate, mission-driven team.
  • Meaningful Impact : Help patients achieve better health outcomes every day
  • Ready to Transform Lives?

    If you’re passionate about making a difference through expert medication management and patient care, we’d love to meet you.

    Apply today and join EPIC Health in redefining what’s possible in healthcare.

    Visit www.epichs.org to learn more.

  • Background checks are required for this role.
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