Technical Support Engineer

VirtualVocationsSpringfield, Massachusetts, United States

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A company is looking for a Technical Support Engineer to join their Global Technical Support team.

Key Responsibilities

Provide technical application support and training for civil engineering software

Produce training materials and act as a consultant for engineering firms and government organizations

Convey user feedback to product development and assist in resolving application issues

Required Qualifications

Civil Engineering degree or equivalent training and experience

1-5 years of experience in road, rail, and site design preferred

Prior experience with OpenRoads Designer, InRoads, GEOPAK, MicroStation, AutoCAD, or Civil3D strongly preferred

Professional Engineer license is a bonus

English language proficiency

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Technical Support Engineer • Springfield, Massachusetts, United States

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