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Customer Service Representative/Inside Sales Representative
Customer Service Representative/Inside Sales RepresentativeFastSigns • Indianapolis, IN, US
Customer Service Representative / Inside Sales Representative

Customer Service Representative / Inside Sales Representative

FastSigns • Indianapolis, IN, US
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Customer Service Representative

FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team!

Benefits / Perks :

  • Competitive Pay
  • Paid Vacation and Holidays
  • Performance Bonus
  • Ongoing Training Opportunities

Position Overview : We are looking for a friendly and professional Inside Sales Representative who excels at building relationships and thrives in a fast-paced environment. The ideal candidate will bring B2B sales experience, strong communication skills, and a calm, solution-focused approach under pressure.

A Successful FASTSIGNS Customer Service Representative Will :

  • Serve as the first point of contact for inbound calls, emails, and online inquiries
  • Prepare estimates, create proposals, and manage the sales process from inquiry to order fulfillment
  • Collaborate with the production and installation teams to ensure client needs are met
  • Contribute to daily team meetings and sales strategy sessions
  • Build and maintain long-term relationships with B2B clients
  • Make outbound calls and follow up with business clients to generate opportunities and close sales
  • Ideal Qualifications for FASTSIGNS Customer Service Representative :

  • 2+ years of B2B sales experience (inside sales or account management preferred)
  • Friendly, approachable personality with a professional demeanor
  • Strong communication skills via phone and email
  • Ability to stay composed and effective under pressure
  • Organized and detail-oriented, with the ability to manage multiple priorities
  • Comfortable with CRM systems, Microsoft Office, and email platforms
  • High school diploma or equivalent
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more)
  • Ability to view a computer screen for long periods (4 hours or more)
  • Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

    Compensation : $18.00 - $25.00 per hour

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