Outpatient Clinical Manager - Center for Advanced Cardiology (Katy & Sugar Land)

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Position is responsible for supervising all day-to-day practice operations including administrative and clinical staffing, patient appointment scheduling, time of service collections activity, payment and claims filing accuracy / posting. Job Description Minimum Qualifications Education : Bachelors of Nursing degree from an accredited school of professional nursing required or documented degree plan and timeframe to complete Bachelors Nursing For clinical manager positions in Magnet-designated hospitals or hospitals in pursuit of Magnet designation, a minimum of a Bachelors of Nursing is required at the time of hire or promotion Licenses / Certifications : Current State of Texas license or temporary / compact license to practice professional nursing Certified in Basic Life Support Professional certification in clinical area or management preferred Additional certifications may be required based on discipline and / or nursing unit requirements Experience / Knowledge / Skills Three (3) or more years experience in clinical area of practice and minimum one (1) year experience in a supervisory or management role Clinical Manager II : additional two (2) years experience (3 years total) in supervisory or management job Principal Accountabilities Manages the daily operations of a patient care department, including forecasting and ensuring adequate staffing, taking departmental call; planning for continuity of care, serving in charge nurse role and providing direct patient care as needed. Collaborates with physicians, management team members, business partners, and customers to address strategic initiatives and organizational goals. Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes. Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience. Ensures adequate scheduling and staffing; recruits, retains, and develops staff; provides performance feedback, addressing issues as necessary, and provides input into staff performance reviews in a timely effective manner. Adheres to all regulatory and Texas Board of Nursing standards. Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory / continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce. Other duties as assigned.