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Client Relations Manager

Client Relations Manager

EmpowerHome TeamChantilly, VA, United States
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Client Relations Manager - Real Estate

EmpowerHome Team

Location : On-Site | Chantilly, VA

Are you a natural leader who thrives on organization, accountability, and results? Do you love managing projects, people, and processes to create world-class client experiences? If so, the EmpowerHome Team , ranked among the Top 10 Real Estate Teams in the Nation (RealTrends 2024) , is seeking a Client Relations Manager / Real Estate Operations Manager to join our high-performing Chantilly, VA office.

This is an exciting leadership opportunity for someone whos detail-oriented, thrives in a fast-paced environment, and wants to play a key management role in the success of one of the most recognized real estate brands in the nation.

In this role, youll oversee the entire lifecycle of the listing process from property preparation to closing ensuring clients receive a 5-star experience at every stage. Youll serve as a key leader who coordinates internal team members, agents, and vendors to deliver seamless operations and exceptional results.

Compensation : $55,000

Responsibilities :

  • Project Management : Lead the execution of property prep, staging, photography, and showings while managing timelines and vendor coordination
  • Team Leadership : Oversee the listing coordination team, ensuring accountability, communication, and operational efficiency across all active listings
  • Marketing Oversight : Collaborate with the marketing department to ensure every listing is showcased with top-quality descriptions, visuals, and digital promotion across MLS, social media, and real estate platforms
  • Client Relationship Management : Serve as the main point of contact for sellers, delivering proactive communication, updates, and high-level service from pre-listing to under contract
  • Systems & Compliance : Maintain accurate CRM and MLS records, oversee listing documentation, and ensure compliance with company standards and industry regulations
  • Operational Excellence : Continuously refine processes, identify efficiencies, and uphold EmpowerHomes standards of excellence and integrity

Qualifications :

  • Experience in real estate operations, listing coordination, or project management (preferred)
  • Strong leadership and organizational skills able to manage multiple projects simultaneously
  • Excellent communication and problem-solving skills
  • Tech-savvy , with experience in Microsoft Office, CRM systems, and MLS platforms
  • Self-motivated, collaborative, and passionate about team culture and client experience
  • Calm under pressure, solutions-focused, and committed to continuous improvement
  • About Company

    Why Join EmpowerHome?

  • Ranked by RealTrends 2024 as the #8 Real Estate Team in the Nation by Sales Volume
  • The #1 Female-Led Real Estate Team in the U.S.
  • A culture built on integrity, service, and growth where your contributions truly matter
  • A nationally recognized team with world-class training, systems, and leadership support
  • The opportunity to grow your career in a fast-growing, mission-driven real estate organization
  • If youre ready to bring your expertise to a high-energy, high-performance real estate team where your work truly matters, apply today!

    Submit your resume to be considered.

    Take note : This is an  on-site position with a 5-day office requirement

    #WHRE2

    Compensation details : 55000-55000 Yearly Salary

    PI6c868a5f300d-31181-38782195

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    Client Manager • Chantilly, VA, United States

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