Product Testing Technician

Job Type

Full-time

Description

Job description :

Job Title : Product Testing Technician

For over five decades, MGM Industries Inc. has established itself as a trusted leader in crafting high quality window and door products right in our 400,000+ square feet facilities. Our commitment to quality, innovation, and customer satisfaction has made us a preferred choice for durable and energy-efficient solutions. Headquartered in Hendersonville, TN, MGM Industries continues to combine craftsmanship with modern technology to deliver products that enhance homes and improve everyday living.

Position Summary

This role ensures MGM products are thoroughly evaluated for performance and compliance, serving as a key link between internal quality checks and independent third-party testing. The position provides critical support across Quality, Field Service, and Production teams, helping strengthen MGM's overall product reliability and customer satisfaction.

• Please note that this role is physical role, primary working with your hands on the production line building and testing the product.

Responsibilities (include but not limited to)

Physically building products on the production line to test they pass quality assurance

Operate and maintain the in-house test wall to perform weekly product testing from a quality assurance standpoint.

Prepare and stage units for shipment to independent labs for NAFS testing, ensuring all documentation and setup requirements are met.

Accurately record and report test results, identifying potential issues and recommending corrective actions.

Assist the Quality team with inspections, audits, data collection, and continuous improvement initiatives.

Provide backup support for Field Service teams in investigating customer issues and performing service-related tasks.

Support Production as a secondary backup, including assisting with product builds, troubleshooting, or other assigned tasks.

Maintain a safe and organized testing environment, ensuring compliance with all MGM safety and quality policies.

Knowledge, Skills & Abilities

Ability to work independently with minimal supervision and collaborate across departments.

Strong attention to detail, organizational skills, and ability to follow technical procedures.

Critical thinking and problem-solving skills, especially in identifying and addressing root causes of quality issues.

Excellent oral and written communication skills, including clear documentation of test results.

Orientation toward efficiency, quality, safety, and continuous improvement.

Flexible team player, able to shift between testing, quality, service, and production support as needed.

Work Environment

Capable of lifting and carrying up to 75 pounds.

Ability to work in a non-conditioned environment (temperature may vary with seasons).

Ability to crawl, kneel, or climb ladders as required for product installation or testing.

Ability to stand for several hours at a time.

PPE Required : Safety Glasses (and other PPE as specified) on the manufacturing floor.

Noise level in this work environment is moderate.

Education & Certification Qualifications

No prior manufacturing experience required.

Strong mechanical aptitude and / or construction background required.

High proficiency with MS Office systems for documentation and coordination.

Experience in quality, field service, or construction-related roles preferred.

Bilingual (Spanish / English) is desirable.

Training in Lean / Six Sigma is desirable.

CAD proficiency is desirable.

MGM Industries is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Job Type : Full-time

Pay : From $18 / hour

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Work Location : In person

Salary Description

From $18.00 an hour