Senior Manager, Number Operations

A company is looking for a Senior Manager, Number Operations.

Key Responsibilities

Lead and mentor a global team, fostering operational excellence and innovation

Build quarterly Number Operations OKRs and ensure execution to meet operational targets

Manage customer escalations and maintain relationships with carrier partners

Required Qualifications

5+ years of experience in Number Operations or Carrier Operations in a high-growth SaaS environment

2+ years in a management role, with experience in team development

Advanced proficiency with customer support technologies and project management

Strong analytical skills with experience in data-driven decision-making

Proven ability to lead cross-functional projects and build relationships with stakeholders