Who is CC Bank? Founded in 1993, CC Bank is a community-focused financial institution, serving the banking needs of Utah residents. We dedicate ourselves to providing a community bank that focuses on the financial and social health of our local communities and the state of Utah. We pride ourselves on quick decisions made at the local level.
Summary : The Bank Teller is responsible for providing exceptional customer service while processing a variety of financial transactions efficiently and accurately. This role serves as the face of the bank, ensuring clients feel welcomed, valued, and supported in their banking needs.
Essential Job Functions :
- Greet and assist customers in a friendly and professional manner.
- Process deposits, withdrawals, transfers, loan payments, cash checks, and other transactions accurately.
- Place and process cash shipments as needed.
- Accurately initiate domestic and foreign wire transfers.
- Balance cash drawer daily and maintain accurate transaction records.
- Educate clients on Bank products and services.
- Open consumer accounts and cross-sell TM services as needed by uncovering additional financial needs.
- Resolve customer inquiries and escalate issues when necessary.
- Maintain compliance with Bank policies, procedures, and regulatory requirements.
- Identify and report suspicious activity in accordance with BSA / AML guidelines.
- Support branch operations and contribute to team goals.
- Understands and adheres to limits as stated on the Retail Limits Matrix
Specifications :
Detailed knowledge of products and services.Positive interpersonal skills to communicate effectively with the retail team, other departments, management, and external customers.Exhibit and maintain a high degree of professionalism.Maintain a high degree of confidentiality and integrity.Demonstrate good judgment and decision-making skills.Excellent organizational skills.Proficiency in bank software and Microsoft Office.Education and Experience : High school diploma or equivalent and banking experience. Strong cash-handling, communication, and customer service skills are a must.
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