Experience tow truck dispatcher

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Global Pacific Support is on the lookout for an experienced Tow Truck Dispatcher to join our dedicated team. In this critical role, you will manage and coordinate our towing operations to ensure our customers receive efficient and reliable service. Ideal candidates will possess strong organizational skills, proven dispatching experience, and the ability to thrive in a fast-paced environment while maintaining a customer-centric approach.

Key Responsibilities

• Receive and process incoming calls from customers requesting towing services.
• Gather necessary information regarding the service request, including vehicle details and location.
• Utilize dispatch software to effectively allocate tow trucks and monitor service status.
• Communicate with tow truck operators to ensure timely and effective service delivery.
• Maintain clear communication with customers, providing updates on arrival times and service progress.
• Document and maintain accurate records of all calls, services requested, and dispatched vehicles.
• Address and resolve any customer inquiries or concerns in a professional manner.
• Collaborate with team members to optimize dispatching processes and improve customer satisfaction.

Requirements

Benefits

Competetive Salary, commission , Schedule Flexibility